About this Event
Many people have started using these tools in their daily work, whether for emails, content, or routine tasks.
But after a while, a common issue appears: The results are inconsistent. Sometimes it works well, but other times the output feels too generic, off-target, or not quite usable, which ends up taking more time to fix.
In most cases, the problem is not the tool, but how the instructions are given. Small differences in clarity and structure can make a big impact on the outcome.
Without a clear approach, it quickly turns into trial and error and leaving you unsure how to get consistent, reliable results.
This workshop helps you solve that by introducing a simple, structured way to give instructions.
You will learn how to get outputs that are more accurate, relevant, and aligned with your needs, so you can use these tools with more confidence in your day-to-day work.
What You Will Learn
- How AI interprets your instructions: Understand why clarity matters and how better inputs lead to better outputs.
- Why prompts fail (and how to fix them): Identify common mistakes and improve them quickly.
- The CO-STAR Prompt Framework: Structure effective prompts using: Context, Objective, Style, Tone, Audience, Response
- How to refine outputs step-by-step: Learn how to refine and adjust without having to start from scratch.
- Controlling tone and consistency: Make sure the output sounds right for your brand and purpose.
Who Is This Workshop For?
- Users getting inconsistent results: You have tried using these tools, but the output is not always reliable or usable.
- Professionals working with content or communication: You use it for writing, emails, or messaging and want better, more polished results.
- Teams wanting consistency: You want everyone to use the same approach so outputs are aligned and professional.
What to Bring
- Laptop
- Previous prompts (If any): Examples of prompts you have tried so we can review and improve them together.
- Work examples: Real tasks from your daily work such as emails, reports, content drafts, or customer responses.
Outputs
- Structured prompt framework: A simple and repeatable structure that helps you write clearer and more effective instructions.
- Improved prompts: Refined versions of your existing prompts that produce better, more consistent results.
- Custom prompt library: A personalised collection of ready-to-use prompts tailored to your own work and needs.
About the AI for SMEs Workshop Series
This workshop is part of the AI for SMEs Series, a step-by-step program that helps small and medium-sized businesses adopt AI practically, at scale, and sustainably. Powered by a strong collaboration between Platform, WA AI Hub, and CX Insight, It combines technology, real-world implementation, and business strategy in one complete learning experience.
Instead of just learning concepts, participants get hands-on guidance, proven use cases, and direct insights from practitioners. This ensures that AI is not only understood but also applied effectively in everyday business operations.
Workshop Flow:
- Your First AI Assistant
- Talk to AI Like a Pro ← You Are Here: You are now refining how you work with AI, improving quality, consistency, and control.
- AI Health Check
- AI Marketing on a Shoestring
- AI Workflows & Automation
- AI Safety & Responsibility
- AI Service Desk
- AI-Powered Insights
Refund, Cancellation and Transfer Policy
1) Your legal rights: Our services come with guarantees under the Australian Consumer Law that cannot be excluded. Nothing in this policy limits them. This policy applies to tickets for this event only.
2) If we cancel or materially change the event: If we cancel this event, or change its date, content, format or delivery mode so materially that it no longer meets your reasonable needs, you can choose either:
(a) a full refund of the total you paid, including Eventbrite fees, to your original payment method; or
(b) a transfer to a later event of your choice.
We do not deduct any fee from these refunds. Minor changes, such as a substitute presenter, a running-order change, or a different room at the same venue, do not entitle you to a refund under this clause. If you think a change is material, email and we will decide within 5 business days. We will give reasons if we decline, and your legal rights are unaffected.
3) If you cannot attend: Tickets are non-refundable for change of mind. If you tell us at least 14 days before the event, you may move your ticket once to another session, subject to availability. It has no cash value.
4) Transferring your ticket to another person: You may transfer your ticket to another person up to 7 days before the event, by emailing with the new attendee’s name and email, or via Eventbrite’s transfer tool where enabled. Tickets must not be resold for more than you paid. We set this cut-off because we confirm final attendee numbers with the venue and caterer, and prepare name badges and course materials, 7 days before each event.
5) No-show or leaving early: No refund or credit is available if you do not attend or leave part-way through, except as required by law.
6) Refund requests: Email with your name, order number and the clause you rely on. We acknowledge requests within 5 business days and decide them within 10 business days. Approved refunds go to the original payment method and normally appear within 5 to 10 business days.
7) Conduct: We may refuse entry or remove an attendee who endangers others or seriously disrupts the event. No refund is due for that. This does not limit your legal rights.
8) Tickets sold through Eventbrite: Eventbrite processes tickets. Its refund tools and terms apply in addition to this policy, and we will honour the rights set out here. For advisory, training or consulting under a separate written agreement, that agreement’s terms apply together with clauses 1 and 2.
#PromptEngineering #AIPrompts #COSTARFramework #AICommunication #SmarterWorkflows #BusinessAI #AIProductivity #WorkSmarter #AITraining #DigitalSkills #cxinsight #waaihub #ThePlatform
Event venue & nearby stays
The Platform, 256 Adelaide Terrace, Perth, Australia
Concerts, fests, parties, meetups — all the happenings, one place.