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𝐒𝐭𝐚𝐫𝐭 𝐘𝐨𝐮𝐫 𝐈𝐓 𝐉𝐨𝐮𝐫𝐧𝐞𝐲 𝐰𝐢𝐭𝐡 𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐭𝐨𝐫𝐲 𝐇𝐞𝐥𝐩 𝐃𝐞𝐬𝐤 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠In-person training | Starts 20 January 2027 | Academy IT | RTO 40358
𝐈𝐧𝐭𝐞𝐫𝐞𝐬𝐭𝐞𝐝 𝐢𝐧 𝐈𝐓 𝐛𝐮𝐭 𝐧𝐨𝐭 𝐬𝐮𝐫𝐞 𝐰𝐡𝐞𝐫𝐞 𝐭𝐨 𝐛𝐞𝐠𝐢𝐧?
You don’t need to have everything figured out before taking your first step. If you’re curious about computers, enjoy solving problems or want to explore a pathway into the IT industry, introductory help desk training could be a practical place to start.
Academy IT’s 𝗜𝗻𝘁𝗿𝗼𝗱𝘂𝗰𝘁𝗼𝗿𝘆 𝗛𝗲𝗹𝗽 𝗗𝗲𝘀𝗸 𝗦𝗸𝗶𝗹𝗹 𝗦𝗲𝘁 is an opportunity to begin developing foundational IT support knowledge and explore the skills involved in helping people with everyday technology issues.
𝐖𝐡𝐲 𝐜𝐨𝐧𝐬𝐢𝐝𝐞𝐫 𝐭𝐡𝐢𝐬 𝐜𝐨𝐮𝐫𝐬𝐞?
IT support is an important part of keeping people and organisations connected, productive and working effectively. Help desk support involves understanding technical problems, assisting users and learning how to approach common IT issues.
This introductory training can help you begin building your knowledge and make a more informed decision about your next learning or career step.
𝐖𝐡𝐨 𝐢𝐬 𝐭𝐡𝐢𝐬 𝐜𝐨𝐮𝐫𝐬𝐞 𝐟𝐨𝐫?
This course may suit you if you:
- Are interested in starting to learn about IT.
- Want to explore IT support or help desk as a possible career direction.
- Are considering a career change or developing new skills.
- Prefer learning in a face-to-face training environment.
- Want to build foundational knowledge before exploring further IT study.
You don’t need to be an IT expert to start exploring your options.
𝐖𝐡𝐚𝐭 𝐜𝐨𝐮𝐥𝐝 𝐲𝐨𝐮 𝐠𝐚𝐢𝐧 𝐟𝐫𝐨𝐦 𝐭𝐡𝐞 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠?
Through introductory learning, you can begin developing your understanding of IT support, common technology issues and the role help desk professionals play in assisting users.
The knowledge you build may help you explore further IT training and potential entry-level pathways, depending on your skills, experience and future study.
𝐂𝐨𝐮𝐫𝐬𝐞 𝐝𝐞𝐭𝐚𝐢𝐥𝐬
Course: Introductory Help Desk Skill Set
Delivery: In person
Start date: Wednesday, 20 January 2027
Scheduled end date: Thursday, 4 March 2027
Training provider: Academy IT | RTO 40358
Location: Level 4, 45 Grenfell Street, Adelaide SA 5000
Course fee: $1450, Affordable Payment Plans Available
𝐖𝐡𝐲 𝐜𝐡𝐨𝐨𝐬𝐞 𝐀𝐜𝐚𝐝𝐞𝐦𝐲 𝐈𝐓?
Academy IT is an Australian IT training provider offering nationally recognised qualifications and IT training pathways. Our focus is to help learners build relevant knowledge and explore opportunities for further development in technology.
𝐑𝐞𝐚𝐝𝐲 𝐭𝐨 𝐭𝐚𝐤𝐞 𝐲𝐨𝐮𝐫 𝐟𝐢𝐫𝐬𝐭 𝐬𝐭𝐞𝐩?
📲Scan the QR code in the image
👉Use this link: https://academyit.rto.net.au/Form/Index?formType=1&directLink=true&id=academyit&del=30589&courseCode=ICTSS00107
or Contact us :
🌐 https://academyit.edu.au/
📩 [email protected]
📞(08) 7324 9800
#ITTraining #CareerChange #Upskill #AcademyIT
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