About this Event
Join service, rental, technology, and operations leaders in Toronto for the Service & Rental Innovation Summit, a one-day event focused on the technologies, challenges, and ideas shaping the future of field service and equipment rental.
Hear from Microsoft, Service Dynamics, Sabre Limited, industry experts, and technology partners as they explore how artificial intelligence, ERP, automation, mobile technology, and connected business systems are changing the way service and rental companies operate.
Your ticket includes:
- Catered breakfast
- Catered lunch
- Microsoft keynote
- Expert panel discussions
- Practical technology sessions
- Ask Me Anything panel
- Dedicated networking opportunities
And this is not a day of sales presentations.
This day is your chance to ask questions, exchange ideas, learn from other professionals, and better understand which technologies can actually make a difference inside your organization.
Why Attend?
Service and rental companies have more technology options than ever.
AI agents. Automation. ERP. Mobile applications. Connected equipment. New Business Central tools.
The challenge is no longer simply finding technology.
It is understanding where each technology belongs, which problems it can solve, and when a simpler approach may still be the better option.
The Service & Rental Innovation Summit is designed to help you work through those questions.
You’ll hear perspectives from across service, rental, operations, ERP, and technology while connecting with professionals facing many of the same challenges.
What You’ll Learn
Throughout the day, speakers and panelists will explore:
- Where AI can provide real value in service, rental, and ERP operations
- When to use AI, automation, or existing ERP functionality
- How to improve scheduling and workforce productivity
- How to reduce disconnected processes and systems
- Better ways to manage equipment, inventory, and operational visibility
- How mobile and rugged technology supports employees in the field
- New technology available for Microsoft Dynamics 365 Business Central
- Ways to improve customer service and operational efficiency
- How technology can support growth without adding unnecessary complexity
The goal is simple: give you practical ideas you can take back to your organization.
Featured Sessions
The day will include keynote presentations, expert panels, technology discussions, and opportunities for attendees to join the conversation.
Microsoft Keynote
Innovation, AI & the Future of Business Technology
The Boundaries Between AI and ERP
When to use AI, automation, or traditional ERP functionality
Top Challenges in Field Service and Rentals
A practical discussion about the operational challenges facing the industry
Rugged Technology for Field Operations
Devices and technology built for employees working in the field
New Technology for Service & Rental Operations
Explore what’s new across the Business Central and service technology ecosystem
Ask Me Anything Panel
Bring your questions for an open discussion with industry and technology experts
Who Should Attend?
The Service & Rental Innovation Summit is designed for professionals responsible for improving how service and rental organizations operate, including:
- Rental company owners and executives
- Field service leaders
- Operations managers
- Service managers and dispatchers
- IT and technology leaders
- Finance and ERP professionals
- Microsoft Dynamics 365 Business Central users
- Companies evaluating Business Central
- Companies considering new field service or rental technology
You do not need to be a current Microsoft Dynamics 365 Business Central user to attend.
If you are responsible for operations, technology, service delivery, rental operations, or helping your organization decide what comes next, this event is designed for you.
More Than Just the Sessions
Some of the most valuable conversations at industry events happen between presentations.
Dedicated networking time throughout the day gives you the opportunity to meet other service and rental leaders, Business Central users, technology experts, ERP professionals, and industry partners.
Compare experiences, ask questions, and hear how other organizations are approaching similar challenges.
And with catered breakfast and lunch included, you can spend the full day learning, connecting, and continuing those conversations without needing to leave the event.
Come With Questions. Leave With Ideas.
Technology is changing quickly.
The organizations that benefit most will not simply adopt every new tool. They will understand the problem first and choose the right technology for the job.
The Service & Rental Innovation Summit is an opportunity to spend a day exploring those decisions with people who understand service, rentals, technology, and business operations.
Hear from Microsoft and industry experts. Join practical discussions. Meet other professionals. Ask the questions that matter to your business.
Join us in Toronto for the Service & Rental Innovation Summit.
Event venue & nearby stays
81 Bay St., 81 Bay Street, Toronto, Canada
Concerts, fests, parties, meetups — all the happenings, one place.