About this Event
CQC is replacing its quality statements. Here is what that means for your next inspection.
In March 2026 CQC published draft frameworks that change how services will be assessed and rated:
- Key lines of enquiry, framed as questions, replace the 34 quality statements (24 in the adult social care draft)
- Four sector-specific frameworks replace the single framework
- Scoring goes. Ratings will be set by professional judgement at key question level
- Rating characteristics return for Outstanding, Good, Requires improvement and Inadequate
Until the new frameworks go live, services are still inspected under the Single Assessment Framework (SAF). This practical, full-day course prepares you for both: the inspection you could get next month, and the framework that follows.
🔍 Who should attend?
Professionals across adult social care and healthcare, including:
- Owners / Nominated Individuals
- Registered Managers
- Deputy Managers & Team Leaders
- Quality & Compliance Officers
- Clinical Leads and Nurses
- Care Coordinators
- Operational and Governance Leads
- New or Aspiring Managers
- Anyone responsible for CQC compliance or service improvement
HLTH has run more than 200 training events since 2022, filling more than 1,500 delegate places.
📚 Course topics
✅ What CQC's draft frameworks change, and what stays the same
✅ Latest insights on the CQC Single Assessment Framework
✅ Today's quality statements and 'I' and 'We' statements, and the key lines of enquiry proposed to replace them
✅ Evidencing 'Good' or 'Outstanding' practice
✅ Preparing for current and upcoming inspections
✅ Interactive workshops and group activities
✅ Preparing your team for current and future inspections
This event runs 9:30am to 4:00pm. Your ticket includes the training day, a bank of training resources and materials to take home, plus lunch and refreshments throughout the day.
Booking for a team? Email [email protected].
Can't make it? Transfer your place to a colleague or another date at no cost.
Created and delivered by expert CQC trainers
This course is created by CQC advisors, former CQC inspectors and healthcare professionals who are passionate about supporting healthcare providers to understand the complexities of the CQC.
Helen S: Qualified dentist and former CQC inspector with extensive clinical and regulatory expertise across registration, compliance and governance. Helen brings a comprehensive understanding of CQC from both a provider and regulatory perspective, and a practical, supportive approach to inspection readiness.
Course Testimonials
“In CQC words “Outstanding”! Very knowledgeable presenter with great experience. The course was inclusive and I really enjoyed it.” - Fairfield Independent Hospital
“Thank you so much for having us. The location, trainers and course were amazing and perfect for what we need. An amazing course, nothing to improve. It was also useful networking with other services we work around.” - Odessa Ambulance
"Very helpful and informative - information delivered in a way in which all sectors can easily apply to their individual sector" - Riverside Dental
"Great trainer, lead an interesting and interactive session and ensured everyone had chance and opportunity to participate in the day and to our learning into practice." - Dorset County Hospital
"Fantastic course leaders, extensive knowledge base, friendly and approachable. Thoroughly enjoyed the day!" - Smile Stylist
"Great informative conversation provided by the trainer. Made the training environment comfortable to ask questions in the chat with in the moment responses provided" - Saint Catherine’s Hospice
Get a head start before the day
- See the draft key lines of enquiry for your sector: CQC assessment framework explorer
- See how today's 34 quality statements map to the 24 draft adult social care key lines of enquiry: quality statements to KLOEs crosswalk
- Check your evidence privately against the draft (adult social care, free, no sign-up): CQC readiness check
Source for the changes above: CQC's March 2026 update and initial response to its "Better regulation, better care" consultation. The frameworks are drafts and may change before they go live.
Event venue & nearby stays
The Rubens at the Palace, 39 Buckingham Palace Road, London, United Kingdom
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