About this Event
Course Details:
Duration: 8-hour, full-day training session
Training Mode: Face-to-face classroom session
Course Language: English
PDUs / Training Hours: 8
Certificate: Participants will receive a course Completion certificate
Refreshments: Lunch, snacks, and beverages will be provided as part of the session.
Course Overview:
Communication is part of everything we do — from meetings and emails to everyday conversations and even non-verbal cues. Yet, have you ever wondered why your message sometimes doesn’t come across the way you intended?
Communication Strategies is a practical 1-day workshop designed to help you understand how communication works and select the most effective approach for different workplace situations.
You’ll develop practical skills to express your ideas more clearly, listen with greater effectiveness, and connect better with others — helping make everyday interactions smoother for you, your team, and the people you work with.
Who Should Attend?
This workshop is suitable for anyone who wants to become a more confident and effective communicator — whether you’re beginning your career, working as part of a team, managing people, or simply looking to build stronger connections with others.
Whether your goal is to communicate more clearly in meetings, become a better listener, or approach difficult conversations with greater confidence, this workshop provides practical tools you can start using immediately.
Ready to communicate with greater impact?
Reserve your place on Eventbrite today and take the next step toward building clearer, stronger connections at work and beyond.
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Learn from Experienced Professionals
Our sessions are led by knowledgeable industry experts, seasoned professionals, and accomplished TEDx speakers who bring valuable real-world experience to the learning environment. Drawing on their professional expertise and practical insights, our trainers make learning engaging, relevant, and applicable to today’s workplace. Participants gain practical skills, discover new ways of thinking, tackle real-world challenges, and apply their knowledge to achieve meaningful and lasting outcomes.
Agenda
1. The Big Picture
Info: What communication is and how we communicate
2. Understanding Communication Barriers
Info: Language, cultural, and situational barriers
3. Paraverbal Communication Skills
Info: Pitch, tone, and speed
4. Non-Verbal Communication
Info: Body language, gestures, and the Mehrabian study
5. Speaking Like a STAR
Info: Situation, Task, Action, Result framework
6. Listening Skills
Info: Active listening and sending positive signals
7. Asking Good Questions –
Info: Open, closed, and probing questions
8. Appreciative Inquiry
Info: A positive approach to conversations and problem-solving
9. Mastering the Art of Conversation
Info: From small talk to deeper connection
10. Advanced Communication Skills
Info: Common ground, “I” messages, and handling triggers
11. Wrapping Up
Info: Key insights and next steps
Event venue & nearby stays
Regus ON, Toronto - Yonge & Shuter, 229 Yonge Street Suite 400, Toronto, Canada
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