About this Event
Learn how to manage daily medical practice operations, staffing, scheduling, patient access, compliance workflows, credentialing, vendor relationships, performance metrics, and revenue cycle oversight.
Hands-on experience: Build a sample office workflow, create staff schedules, review operational dashboards, develop policies, and practice resolving administrative scenarios.
Career pathways: Practice manager trainee, office supervisor, healthcare operations coordinator, and practice administrator.
200-Hour Certificate Course
Healthcare Operations • Leadership & Administration
This comprehensive program prepares students to understand and support the daily operations of a medical practice. Training covers administrative leadership, patient flow, staffing coordination, compliance, financial performance, and revenue cycle oversight.
Topics covered
- Medical office operations and workflow management.
- Patient scheduling, registration, and service coordination.
- Staff supervision, onboarding, and performance monitoring.
- Credentialing, insurance participation, and payer processes.
- Medical billing, accounts receivable, and revenue cycle management.
- Budgeting, financial statements, and operational reporting.
- Healthcare policies, procedures, privacy, and compliance.
- Practice performance indicators and process improvement.
Hands-on learning: Build sample office workflows, create policy documents, review mock financial reports, develop staffing schedules, analyze claim performance, and complete practice-management case studies.
Final examination and certification: AAPC, subject to the selected certification's requirements. The specific AAPC credential should be confirmed before advertising enrollment.
Ideal for: Aspiring practice managers, medical office supervisors, healthcare administrators, and professionals seeking to advance into operational leadership.
Event venue & nearby stays
275 Carpenter Hill Ln, 275 Carpenter Hill Lane, Cary, United States
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