About this Event
Many businesses have started using new tools across different parts of their operations, from marketing to customer service. But over time, a key question comes up: Is it actually making things better, or just adding more noise?
In some cases, it creates the feeling of being more productive, without truly improving results.
Often, the challenge is not about having more tools, but understanding how work is really getting done.
Time gets spent across multiple tasks, processes overlap, and it becomes unclear where real value is being created. Without stepping back, it is easy to continue doing more without necessarily achieving more.
This workshop is designed to help you take a step back and look at the bigger picture. You will map out how your workflows run today, identify where time is being lost, and uncover opportunities to simplify and improve.
By the end, you will have a clearer, more strategic view of what is actually working and where to focus for real impact.
What You Will Learn
- Map how your work actually flows: Get a clear view of how tasks move across marketing, sales, operations, and customer service..
- Where inefficiencies exist: Identify duplicated work, unnecessary steps, and where time is being wasted.
- How to evaluate AI usage: Compare time spent vs actual value gained.
- Recognising false productivity: Understand which activities feel busy but do not drive real results.
- Find quick wins
- Find quick wins: Identify simple, high-impact improvements you can act on immediately.
Who Is This Workshop For?
- Businesses already using AI: You have started adopting new tools but are not sure if they are truly improving your business.
- Managers and decision-makers: You need a clearer view of operations to make better, more informed decisions.
- Teams looking to optimise processes: You want to simplify workflows and focus more on what actually creates value.
What to Bring
- Laptop
- Current workflows or processes: Examples of how work is currently done in your team or business.
- List of tools you use: Share the tools you are currently using so we can evaluate how they fit into your workflow.
Outputs
- AI usage audit: A clear overview of how tools are currently being used across your business.
- List of quick wins: Practical improvements that can be implemented quickly for immediate impact.
- Clear improvement roadmap: A structured plan to help you streamline processes and improve efficiency over time.
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Refund, Cancellation and Transfer Policy
1) Your legal rights: Our services come with guarantees under the Australian Consumer Law that cannot be excluded. Nothing in this policy limits them. This policy applies to tickets for this event only.
2) If we cancel or materially change the event: If we cancel this event, or change its date, content, format or delivery mode so materially that it no longer meets your reasonable needs, you can choose either:
(a) a full refund of the total you paid, including Eventbrite fees, to your original payment method; or
(b) a transfer to a later event of your choice.
We do not deduct any fee from these refunds. Minor changes, such as a substitute presenter, a running-order change, or a different room at the same venue, do not entitle you to a refund under this clause. If you think a change is material, email and we will decide within 5 business days. We will give reasons if we decline, and your legal rights are unaffected.
3) If you cannot attend: Tickets are non-refundable for change of mind. If you tell us at least 14 days before the event, you may move your ticket once to another session, subject to availability. It has no cash value.
4) Transferring your ticket to another person: You may transfer your ticket to another person up to 7 days before the event, by emailing with the new attendee’s name and email, or via Eventbrite’s transfer tool where enabled. Tickets must not be resold for more than you paid. We set this cut-off because we confirm final attendee numbers with the venue and caterer, and prepare name badges and course materials, 7 days before each event.
5) No-show or leaving early: No refund or credit is available if you do not attend or leave part-way through, except as required by law.
6) Refund requests: Email with your name, order number and the clause you rely on. We acknowledge requests within 5 business days and decide them within 10 business days. Approved refunds go to the original payment method and normally appear within 5 to 10 business days.
7) Conduct: We may refuse entry or remove an attendee who endangers others or seriously disrupts the event. No refund is due for that. This does not limit your legal rights.
8) Tickets sold through Eventbrite: Eventbrite processes tickets. Its refund tools and terms apply in addition to this policy, and we will honour the rights set out here. For advisory, training or consulting under a separate written agreement, that agreement’s terms apply together with clauses 1 and 2.
(Free events: use the same text, but remove “including Eventbrite fees” from clause 2, and remove the session-transfer sentence from clause 3 if tickets cannot be moved)
#BusinessEfficiency #AIAudit #SmartBusiness #ProcessImprovement #OperationalExcellence #SMEOptimisation #WorkflowAudit #AIInsights #ProductivityBoost #BusinessStrategy #cxinsight #waaihub #theplatform
Event venue & nearby stays
The Platform, 256 Adelaide Terrace, Perth, Australia
Concerts, fests, parties, meetups — all the happenings, one place.