About this Event
Designed for managers, HR professionals, team leaders and anyone responsible for navigating workplace relationships, this workshop introduces the core principles and techniques of workplace mediation and informal conflict resolution.
Topics covered include:
• Recognising the early signs of workplace conflict
• Understanding conflict behaviours and triggers
• Communication techniques that reduce escalation
• Active listening and questioning skills
• Managing challenging conversations with confidence
• The principles and stages of workplace mediation
• Creating psychologically safer conversations
• Practical tools for informal conflict resolution
Event venue & nearby stays
Morgan LaRoche Solicitors, Cabna Court Heol Glasdwr, Carmarthen, United Kingdom