About this Event
THE NORTH-WEST CARE EXCHANGE 2026
A full-day Exchange bringing together the leaders and decision-makers shaping the future of health and social care — from substantive daytime conversations to a premium black-tie evening of leadership, conversation and connection.
In August 2026, the inaugural North-West Care Exchange brought together owners, directors, commissioners, clinicians, providers and sector partners for a defining day of leadership, conversation and connection.
On 28 November, the Exchange returns.
This time, we are creating a full-day experience designed around the conversations health and social care leaders need to be having now — while deliberately bringing perspectives from beyond the sector into the room.
The day will explore leadership, business, regulation, workforce, transformation and the wider forces shaping the future of health and social care.
Then, as the formal daytime programme concludes, The Exchange Dinner begins: a premium black-tie evening creating space for dinner, carefully curated introductions, leadership conversations and meaningful connection.
Guests can join us for the Day Exchange, the Exchange Dinner, or experience the full programme with a Combined Ticket.
PART I — THE DAY EXCHANGE
Leadership. Business. Regulation. Transformation.
The daytime Exchange is designed for substance.
Through moderated conversations, specialist perspectives and audience discussion, we will bring leaders from across health and social care together with voices from regulation, government, business, technology and the wider professional ecosystem.
Our proposed programme will explore areas including:
BUILDING RESILIENT ORGANISATIONS
Finance, tax, legal structures, governance, property, diversification and the strategic decisions involved in building sustainable organisations.
REGULATION, QUALITY AND OUTCOMES
Conversations exploring the evolving regulatory landscape across adult and children’s social care, quality beyond minimum compliance and how providers, commissioners and regulators can contribute to better experiences and outcomes.
WORKFORCE, IMMIGRATION AND EMPLOYER RESPONSIBILITY
A practical look at the changing workforce and immigration environment, responsible recruitment, employer responsibilities and longer-term workforce planning.
AI, LEADERSHIP AND ORGANISATIONAL TRANSFORMATION
Looking beyond the technology itself to explore what AI-driven transformation means for leaders, people, organisations, culture and the future of work.
LEADERSHIP, RESILIENCE AND THE FUTURE
Perspectives from beyond health and social care on leading through uncertainty, transformation, strategic decision-making and building organisations capable of delivering sustainable outcomes for the future.
The programme is currently in development. Contributors, session content and timings remain subject to confirmation, and the final agenda will be circulated closer to the event.
PART II — THE EXCHANGE DINNER
Formal Black Tie | 7:00 p.m. – Midnight
Following the substantive daytime programme, the pace changes.
The Exchange Dinner is deliberately less formal in structure — creating space for dinner, carefully curated introductions and conversations between leaders from across health and social care, public service and the wider professional ecosystem.
THE EXCHANGE HOUR
A welcome reception designed for more than exchanging business cards. Guests will be thoughtfully introduced across organisations, disciplines and perspectives, creating opportunities for purposeful conversation before dinner begins.
DINNER & LEADERSHIP CONVERSATIONS
A premium black-tie dinner accompanied by a carefully considered programme of leadership, conversation and reflection.
THE ROOM AFTER THE ROOM
As the formal programme concludes, the Exchange continues.
Music. Conversation. Connection. Professional photography. And the opportunity to continue the conversations and relationships that began throughout the day.
CHOOSE YOUR EXCHANGE
Guests can experience November in the way that works for them:
DAY EXCHANGE
Access to the full daytime leadership programme, networking and lunch.
EXCHANGE DINNER
Access to the evening drinks reception, black-tie dinner and evening programme.
FULL EXCHANGE — DAY + DINNER
The complete North-West Care Exchange experience, from the opening daytime conversations through to The Room After the Room.
Select your preferred ticket when booking.
WHO SHOULD BE IN THE ROOM?
The North-West Care Exchange is created for owners, founders, directors, commissioners, clinicians and senior leaders working across health and social care, including residential care, supported living, domiciliary care, children’s services, supported accommodation and associated sectors.
The room will also bring together leaders from public service, regulation, finance, legal, property, technology, workforce and professional services whose decisions, expertise and perspectives can contribute to stronger organisations and better outcomes.
Because some of the most valuable conversations for our sector will not always come from within the sector itself.
EVENT DETAILS
Saturday 28 November 2026
Cheshire — Venue to be announced
Day Exchange: Daytime programme
Exchange Dinner: 7:00 p.m. – Midnight
Dress Code for The Exchange Dinner: Black Tie
Limited Capacity
The programme is currently in development. Contributors, session content and timings are subject to confirmation. Further speaker, venue and programme announcements will follow.
A Northern Home for a National Conversation.
The North-West Care Exchange
Redefining the Norm.
Part 1- Exchange Dinner
🕑: 09:00 AM - 10:00 AM
Welcome to the Exchange
Info: Arrival, Registration and Networking
🕑: 10:00 AM - 12:00 PM
The Director's Ecosystem Continued (Finance, Legal +Property)
Info: A continuation of one of the most engaged conversations from the inaugural North-West
Care Exchange, creating greater space to explore the commercial and strategic decisions
involved in building resilient, sustainable organisations.
🕑: 12:00 PM - 01:00 PM
The Exchange Networking Lunch
Info: Lunch, hosted introductions, conversation and connection.
🕑: 01:00 PM - 01:50 PM
Regulation, Quality & The Future of Heath and Social Care
Info: A carefully curated and moderated conversation exploring the evolving regulatory landscape, quality beyond minimum compliance, improvement and the relationship between providers, commissioners, regulators and people who use services.
🕑: 01:50 PM - 02:40 PM
Children's Social Care- Quality, Regulation and Better Outcomes
Info: A moderated conversation exploring regulation, quality and the changing children's social care landscape, including how providers, commissioners and regulators can work together to improve experiences and outcomes for children, young people and families.
🕑: 02:40 PM - 03:00 PM
Refreshment Break
🕑: 03:00 PM - 03:45 PM
Employment, Pay & Tax Compliance in Health + Social Care
Info: A practical conversation around employment and tax considerations affecting health and social care organisations, including PAYE, National Insurance, National Minimum Wage, employment status, record-keeping and working and travel time.
🕑: 03:45 PM - 04:30 PM
Workforce, Immigration & the Changing Landscape
Info: A moderated conversation exploring the changing immigration and workforce environment affecting health and social care, including responsible recruitment, employer responsibilities and longer-term workforce planning.
🕑: 04:30 PM - 05:10 PM
AI, Transformation & The Future of Organisations
Info: A forward-looking leadership conversation exploring how artificial intelligence is changing organisations, the opportunities and challenges it presents for leaders, and how organisations can prepare their people, systems and cultures for responsible transformation.
🕑: 05:10 PM - 05:50 PM
Leadership, Resilience & The Wider Economic Landscape
Info: A conversation exploring the wider economic and strategic environment in which health and social care organisations operate, including resilience, productivity, organisational leadership and navigating uncertainty and change.
🕑: 05:50 PM - 06:00 PM
The Exchange Reflection
Info: One Insight. One Action.
🕑: 06:00 PM - 06:00 PM
Day Programme Close
Part 2- Exchange Dinner
🕑: 07:00 PM - 07:45 PM
The Exchange Hour
Info: Arrive, check in and enjoy the opening welcome reception. Guests will have the opportunity to meet fellow leaders, connect with exhibitors and partners, and have photographs taken before the formal programme begins.
🕑: 07:45 PM - 08:00 PM
Welcome to the Exchange Dinner
Info: Founders welcome and opening reflections
🕑: 08:00 PM - 10:00 PM
Dinner and Leadership Conversation
Info: A carefully curated evening of leadership, conversation and connection over a delicious 3-course meal.
🕑: 10:00 PM - 10:15 PM
The Exchange Reflection
Info: Reflections from the room and the North-West Care Exchange
🕑: 10:15 PM - 12:00 AM
The Room after the Room
Info: Music, conversation, profesional photography
🕑: 12:00 AM - 12:00 AM
Guests Invited to Dinner
Info: Event close
🕑: 12:00 AM - 12:00 AM
Event Close
Event venue & nearby stays
Radisson Blu Hotel, Manchester Airport, Chicago Avenue, Manchester, United Kingdom