About this Event
Join energy and utilities leaders, On Device Solutions (ODS), RealWear and SAP for an interactive workshop on AI, wearable technology and connected enterprise systems. Drawing on our utilities use cases, explore how these technologies can improve the frontline worker experience, support digital adoption, enhance safety and productivity, while accelerating workforce upskilling.
Qualified companies attending this event will receive a complimentary remote assistance proof of concept worth £5,000 per company, including a RealWear device on loan and setup support from On Device Solutions.
Agenda
09:00–09:30 | Registration, coffee and networking
Meet fellow energy and utilities professionals over coffee and view the latest RealWear devices.
09:30–09:45 | Opening keynote: Transforming the utilities field workforce
Pete Massey, Utilities Transformation Expert
Explore the challenges facing utilities field teams and how AI and innovation could improve efficiency, drawing on 35+ years of industry experience.
09:45–10:05 | Frontline workforce challenges and opportunities
ODS | Raj Singh, Chief Customer Officer, and David Robson, Director of Customer Success
Examine skills shortages, knowledge retention, digital adoption and how practical AI and intuitive tools can reduce administration and support safe, compliant operations.
10:05–10:35 | Industrial wearables: the latest developments
Ben Wright, Regional Sales Manager, RealWear
Try the latest RealWear devices and explore voice-first, hands-free operation, AI capabilities and enterprise integration, alongside ergonomics, worker acceptance, lessons from global deployments and future developments.
10:35–10:50 | Refreshment break
10:50–11:35 | Live demonstrations: AI and wearables for utilities
Navdeep Singla, Co-Founder and CEO, ODS, and Ben Wright, Regional Sales Manager, RealWear
- AI-powered field assistance: Hands-free access to information, AI troubleshooting, automated work summaries and shift handovers, and on-the-job coaching.
- Digital inspections and compliance: Voice-controlled forms, guided inspections, photo and video evidence, and automated compliance documentation.
- Remote expert assistance: Real-time “see what I see” support, troubleshooting and mentoring.
- Knowledge capture: Share experienced workers’ expertise to support onboarding, succession planning and workforce development.
- Safety and operational excellence: Guided safety-critical procedures, digital permit support and traceable, consistent task execution.
11:35–12:20 | SAP: The future of enterprise asset management and AI
Tiago Fernandes, Intelligent Asset Management Expert, SAP
Explore the evolution of ERP and intelligent asset management, SAP’s AI roadmap, and applications in maintenance, operations and field service. Consider enterprise architecture for wearables and the digital thread connecting the control room, enterprise processes and frontline workers.
12:20–12:40 | Innovation in Action: Yorkshire Water’s Enterprise Asset Management Journey
Yorkshire Water, Major UK Water and Wastewater Services Provider
Explore how Yorkshire Water uses systems, innovation and lessons learned to overcome enterprise asset management challenges and build more responsive, future-ready operations.
12:40–13:00 | Running a Successful Transformation Programme – Not Just a Systems Upgrade
Jim Horsley, Strategic Transformation Consultant, Energy and Utilities
Explore how to align leadership, processes, data and people for SAP S/4HANA transformation, with clear ownership and frontline engagement supporting operational continuity and lasting customer value.
13:00–13:45 | Networking lunch
Connect with utilities peers and ODS, SAP and RealWear experts to exchange experience and explore collaboration and pilot opportunities.
13:45–14:30 | Guided Spitfire tour
Explore the Spitfire’s engineering legacy and what aviation’s advances in technology, training and safety can teach today’s frontline workforce.
What you will gain:
- Complimentary remote assistance proof of concept worth £5,000 per qualified company, with a RealWear loan device and ODS setup support.
- Practical insight into frontline AI use cases and SAP’s asset management strategy.
- Hands-on experience with RealWear technology.
- Ideas for workforce engagement, digital adoption and potential pilots.
- Lessons and connections from peers facing similar challenges.
Event venue & nearby stays
IWM Duxford, IWM Duxford Airfield, Cambridge, United Kingdom
Concerts, fests, parties, meetups — all the happenings, one place.