About this Event
Your staff is already using AI. The question is whether your practice has a plan.
Small practices feel the pressure first: thin front-desk teams, rising admin load, and vendors pitching AI in every demo. This in-person, small-room workshop gives clinic owners, physicians, and practice managers a clear, no-hype way to decide what to adopt, what to skip, and how to keep patient data safe.
No technical background is needed everything is explained in plain language with practical healthcare examples.
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WHAT WE WILL ANSWER
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• Where do we even start?
Scheduling, reminders, intake, documentation, billing follow-up, and reviews. We rank the use cases that pay back fastest for a small practice.
• Is this HIPAA-safe?
Free AI tools and patient data don't mix. Learn which tools sign a BAA, what never goes into a chatbot, and how to set a simple staff AI policy.
• Will my team actually use it?
Most AI rollouts stall after the demo. Get a 90-day pilot plan with owners, training, and the numbers to track so it sticks.
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FOUR TOOLS YOU CAN USE THE NEXT MORNING (INCLUDED FREE)
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1. AI Readiness Scorecard: A 15-minute self-check across data, systems, staff, and security that shows where your practice stands today.
2. Use-Case Priority Map: The front-desk, clinical-admin, and revenue-cycle tasks where AI saves hours first, ranked by effort and risk.
3. HIPAA-Safe Vendor Checklist: The questions to ask any AI vendor before you sign, including BAAs, data retention, model training, and access controls.
4. 90-Day Adoption Plan: A fill-in template pick one workflow, run a pilot, measure it, then scale. Who owns what, week by week.
BONUS OFFER FOR ATTENDEES:
Claim a complimentary 30-minute AI & IT Readiness Review for your practice. SAM IT’s team will review your current systems, security, and website with you and point out the first AI wins worth pursuing.
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BUILT FOR THE PEOPLE WHO RUN THE PRACTICE
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• Practice Owners & Physicians: Independent clinics and group practices deciding where to invest.
• Practice & Office Managers: The people juggling phones, schedules, staff, and billing every day.
• Dental, PT, Chiro & Med Spa: Specialty and elective-care practices with high booking and follow-up volume.
• Home Health & Behavioral Health: Small care teams with heavy documentation and scheduling load.
• Healthcare Small Businesses: Pharmacies, billing companies, labs, and health-service providers.
• Ops, Admin & Marketing Leads: Anyone tasked with "figuring out AI" for the practice.
Seats are limited to keep this an interactive, small-room session where everyone gets their questions answered. Bring a colleague (please register each attendee separately).
Agenda
🕑: 04:00 PM - 04:15 PM
Arrive, Check In & Network
Info: Coffee and networking with other practice owners and managers from across the Triangle.
🕑: 04:15 PM - 05:00 PM
Where AI Pays Off First in a Practice
Host: Harbi Dhanjal
Info: Front desk, scheduling and reminders, intake, documentation, billing and denials, patient reviews. What's real today, what's still hype, and where small practices see results first.
🕑: 05:00 PM - 05:30 PM
Open Q&A and Your Readiness Scorecard
Host: Harbi Dhanjal
Info: Bring your questions and your skepticism. Leave with your scorecard filled in and your first pilot picked.
Event venue & nearby stays
SAM IT Solutions, 2811 North Carolina 54, Durham, United States
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