About this Event
Step into the magic of Christmas at The Bentall Centre!
Santa is coming to Kingston, and you're invited to join us for a magical festive experience in partnership with the Rose Theatre!
Whether it's their first visit to Santa or a much-loved family tradition, our festive grotto is the perfect way to celebrate the most wonderful time of the year!
Event Details
Location: The Bentall Centre, Kingston
Dates: 1st, 3rd, 5th, 6th, 8th, 10th, 12th, 13th, 15th, 17th, 19th, 20th, 21st, 22nd & 23rd December 2026
Location: Lower Ground Floor
Opening Hours: 11am–5pm
Session Duration: 15-minute meet-and-greet with Santa
Donation: £2 per child to the Harlequins Foundation
Booking: Advance booking is essential.
SEN-Friendly Sessions
We want every child to enjoy the magic of Christmas!
The first hour of each grotto day, 11am–12pm, will be dedicated to SEN-friendly sessions, offering a quieter, more relaxed experience for children with special educational needs and sensory sensitivities.
These sessions are designed to provide a calmer and more comfortable environment for children and families who may benefit from a quieter visit.
SEN-Friendly Sessions (11am–12pm)
- 11:00am – 11:15am
- 11:20am – 11:35am
- 11:40am – 11:55am
Standard Grotto Sessions (12pm–1pm)
- 12:00pm – 12:15pm
- 12:20pm – 12:35pm
- 12:40pm – 12:55pm
Santa’s Break - 1pm–2pm
Afternoon Sessions (2pm–5pm)
- 2:00pm – 2:15pm
- 2:20pm – 2:35pm
- 2:40pm – 2:55pm
- 3:00pm – 3:15pm
- 3:20pm – 3:35pm
- 3:40pm – 3:55pm
- 4:00pm – 4:15pm
- 4:20pm – 4:35pm
- 4:40pm – 4:55pm
Please nte that all children must be accompanied by a responsible adult.
Photography and Filming
Photography and filming will take place during the event. If you have any concerns or do not wish to be photographed or filmed, please inform a member of the event team before your session.
Supporting the Harlequins Foundation
Christmas is all about giving, and we're delighted to be supporting the Harlequins Foundation through this year's Santa's Grotto.
Your £2 donation per child will help support the Foundation's work and make a positive difference in the community.
Book Your Magical Visit!
With limited spaces available for each session, we recommend booking early to secure your preferred date and time.
We can't wait to welcome you and your family for a magical Christmas experience at The Bentall Centre!
Book your visit today and let the Christmas magic begin!
Important Booking Information
- A £2 donation per child is required.
- Every child attending must have their own valid ticket.
- Each booking includes a 15-minute meet-and-greet experience with Santa.
- Each session can accommodate a maximum of 12 children.
- All children must be accompanied and supervised by a responsible adult throughout their visit.
- Please arrive at least 5 minutes before your allocated session.
- Late arrivals may not be accommodated, and alternative sessions cannot be guaranteed.
- Advance booking is essential, and spaces are limited.
- SEN-friendly sessions are available between 11am and 12pm on each event day.
- Please ensure you select the correct date and time when booking.
- All tickets are non-refundable. Once a booking has been confirmed, dates and session times cannot be changed.
Event venue & nearby stays
Bentalls Shopping Centre, Bentalls Shopping Centre, Kingston upon Thames, United Kingdom
Concerts, fests, parties, meetups — all the happenings, one place.