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Tue Nov 03 2026 at 09:00 am to 10:00 am UTC+00:00

Q&A: Travel in crisis – what to do when things go wrong

  • Myo St Paul’s · London
  • From GBP 50.00
Roxhill Media Publisher / Host Roxhill Media
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Q&A: Travel in crisis \u2013  what to do when things go wrong
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Join us for our Q&A session with Emma Cripwell, The PIG Hotels, James Treacy, Abercrombie & Kent, Josephine Corbett, FTI Consulting
About this Event

If there's one thing to be learned from our scorching summer, Trump's trade wars and yet another UK prime minister it's that we are living in unpredictable times. Never before have companies needed to be more ready to deal with a crisis, and the travel industry is not an exception. We'll be joined by representatives from two of the UK's biggest travel brands, Abercrombie & Kent and The PIG Hotels, alongside crisis comms experts from agency FTI Consulting to talk through the recent crises they have weathered, what they did when faced with an issue, and best practice for when things go wrong and the PR team are on the front line.

Seats are £50 and are limited to 100 PRs. Please submit a question for the journalists on the booking form – attendees will have the chance to ask follow ups during the session. Book now if you want to join us.


Event Photos

From left to right: Emma Cripwell, James Treacy and Josie Corbett


Emma Cripwell, Consultant for Roxhill Media and Publicist for The Pig Hotels

Emma started out doing PR for legendary wine merchant Berry Bros & Rudd before joining travel consultancy Ann Scott Associates. She went on to found her own firm, Angel Publicity, where her clients included renowned names The PIG Hotels, Lime Wood, COMO Hotels & Resorts and Le Sirenuse. In 2016 she sold Angel Publicity to The PC Agency, and today she handles the publicity for all nine of THE PIG Hotels as well as consulting for Roxhill Media.


James Treacy, Global Communications Director, Abercrombie & Kent Travel Group

James Treacy is Global Communications Director at A&K Travel Group, the luxury travel portfolio spanning Abercrombie & Kent, A&K Sanctuary, Cox & Kings and Crystal Cruises. He leads corporate and consumer communications, brand strategy and media relations across the UK, US and Australian markets. With more than 15 years communications, including nine as Global Communications Director, he is a regular entrant in the PRWeek UK Power Book and was named one of TTG's 30 Under 30 Tomorrow's Travel Leaders in 2015.


Josie Corbett, Senior Managing Director & Partner, FTI Consulting

Beginning her career in crisis communications at Financial Dynamics, Josie Corbett is now Senior Managing Director at FTI Consulting, where she leads the Consumer Industries practice. She specialises in corporate reputation, media and stakeholder engagement, campaigns and crisis management. From international airlines and hotel companies, to travel agents and cruise lines, Josie has advised major brands across the retail, leisure and consumer sectors.

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Event venue & nearby stays

Myo St Paul’s, Watling Street, London, United Kingdom

Tickets GBP 50.00
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