Performance Management: How AI can accelerate human performance?

Most organisations still manage performance through templates completed periodically. Meanwhile, AI has entered HR almost everywhere – but mostly to improve efficiency, drafting letters and templates faster, not to change how people are managed or how they reason about their goals.

This session looks at what happens when AI is designed to facilitate human interaction: putting the person at the center, enabling a manager to be a better manager and employees to perform better. Tarandeep Singh, Partner at Inspiring Minds and a build partner of IBM, will share the story of a performance accelerator built on IBM watsonx Orchestrate. It links an organisation's competencies, goals and individual behaviours, and uses real-time system generated signals to nudge people – managers and employees – towards the actions that raise performance, week by week, in the flow of work: possible actions, missed opportunities, emerging risks.

The focus is not technology but the question behind it: how do we use AI to make individuals successful, and what does that mean for HR, for line managers and for the employee experience? Tarandeep will also share early lessons from a CHRO roundtable held at IBM's Innovation Centre and be candid about the boundaries AI needs in a domain as confidential and human as performance.

What attendees will gain

• A clear picture of how AI can move performance management from a periodic form to continuous, in-the-flow support
• A practical framework for linking competencies, goals and behaviours in a way AI can act on
• An honest view of the risks – data confidentiality, bias, over-automation – and the governance needed before deploying AI in people processes
• Questions to ask vendors, and of your own organisation, before investing in AI for performance

Who should attend

HR directors and business partners, L&D and talent leaders, HR technology and people analytics professionals, and anyone responsible for performance management in their organisation. Members and non-members welcome.

About the speakers

Tarandeep Singh – Partner, Inspiring Minds

Tarandeep has nearly 30 years of experience in HR and talent consulting. He spent most of his career with Hewitt (later acquired by Aon), where he ran the global assessments business across Asia, Europe, North America and Australia, relocating to the UK in 2024. Inspired by building rather than only advising, he is steering Inspiring Minds to develop an AI-enabled performance accelerator that brings together organizational strategy, persona goals and competencies to help individuals succeed at work. The solution is built on IBM watsonx Orchestrate as part of IBM's build partner programme, and he works closely with IBM's HR and ecosystem teams.

Lrenzo Chiozzi – CIPD Vice Chair - Session organiser, introducer and discussion facilitator.

Lorenzo Chiozzi is HR Director for Hikvision UK & Ireland, bringing over 30 years of international HR experience. He has held leadership roles at Mitsubishi Electric, Robert Bosch, Boston Scientific and KONE. His expertise spans HR strategy, organisational performance and technology-driven solutions, with a recent focus on how AI is reshaping HR practices and emerging trends in performance management.

Jelena Petrovic - CIPD branch Chair

Dr Jelena Petrovic is an Associate Professor (Principal Enterprise Fellow) at the University of Southampton Business School, CIPD Council Member and Chair of the CIPD South West London Branch, and Knowledge Transfer Editor of Human Resource Management, a Financial Times Top 50 business journal. She brings over 30 years of global experience in teaching, research, and consultancy across corporate governance, strategic leadership, and international human resource management.

Jelena is a UK Foreign, Commonwealth & Development Office Chevening Alumna. She holds a PhD in Strategic Leadership and Governance that received the European Foundation for Management Development (EFMD) and Emerald Group Publishing Outstanding Doctoral Research Award. Passionate about translating research into practice, she works closely with organisations to turn knowledge and ideas into meaningful impact through collaboration, executive education, and applied research

Guest speakers
Some events may include external speakers. Any views or opinions expressed are those of the speaker and do not necessarily reflect the views of the CIPD.

Joining instructions
You'll receive your joining instructions again before the event, along with a reminder shortly before the session starts.

Accessibility and reasonable adjustments
If you require any reasonable adjustments to support your participation, please contact us and we'll do our best to accommodate your needs.

Event venue & nearby stays

Broadway House, Tothill Street, London, United Kingdom

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