About this Event
What Do Your Clients Remember About Working With You?
In today’s noisy market, doing great work isn't always enough to be remembered.
People aren't just choosing products and services. They're choosing experiences, and how you make someone feel can be the difference between a one-time client and someone who comes back, refers their friends, and continues talking about your business.
This month, CEO Moms Connect is welcoming Paula Ward, storyteller and memory keeper, to help us look at our businesses through the eyes of our clients.
With 26 years of experience in corporate marketing and brand storytelling, Paula understands how the stories we tell AND the experiences we create shape the way people remember our brands.
What You'll Take Away
✨ Why small, unexpected moments can create lasting client loyalty
✨ How to identify the moments that matter most to your clients
✨ A simple formula for turning thoughtful gestures into repeatable parts of your client experience
✨ A client delight idea you can put into action that same week
Whether you're in real estate, insurance, photography, consulting, coaching, or another client-facing business, you'll leave thinking differently about the experience you're creating from the first interaction to long after the transaction is complete.
Meet Paula Ward
Paula Ward is a storyteller and memory keeper with 26 years in corporate marketing and brand storytelling.
Through StoryFirst by Paula, she helps solopreneurs and CEO Moms uncover the truth of their business and shape it into a clear, compelling story that attracts the right clients. She also runs Paula Ward Photography, a story-driven children and family portrait studio in North Dallas.
Paula speaks to business owners and organizations about creating client experiences people remember.
CEO Moms Connect Members: Your ticket is included with your membership. Please RSVP through the Connection Hub.
Not a member? Grab your ticket here and come spend the morning with us!
By attending this event or any CEO Moms Connect event, you grant CEO Moms Connect permission to photograph, record, and use your image, likeness, and voice in any marketing, promotional, or recorded materials, now or in the future, without compensation. You also acknowledge and agree that CEO Moms Connect is not responsible or liable for any injury, loss, damage, or incident that may occur during or in connection with this event.
Event venue & nearby stays
Roam Grandscape, 5752 Grandscape Boulevard, The Colony, United States
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