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Tue, 20 Oct, 2026 at 09:00 am to Wed, 21 Oct, 2026 at 05:00 pm UTC+08:00

Managing Team Performance: KPIs, Appraisals and Difficult Conversations

  • Armada Hotel · Petaling Jaya
Excel Academy of Executive Education Publisher / Host Excel Academy of Executive Education
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Managing Team Performance: KPIs, Appraisals and Difficult Conversations
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Speaker : Carolene Anthony
Venue : Armada Hotel, Petaling Jaya
Want to improve the way you manage team performance and handle challenging employee conversations? This course equips managers and HR professionals with practical skills to set clear expectations, develop meaningful KPIs, conduct fair appraisals and manage underperformance more effectively.
Strengthen your performance management approach by learning how to monitor progress, provide timely feedback and conduct evidence-based appraisal discussions. Gain confidence in handling rating disagreements, defensiveness, emotion and difficult conversations while keeping discussions factual, respectful and focused on improvement.
Learn how to move from informal coaching to a structured Performance Improvement Plan (PIP) with measurable goals, support, review dates and clear documentation. Through practical exercises, role-plays and workplace scenarios, build the confidence to manage performance consistently and professionally.
For more info or registration, contact :
Phone : 03-74997190
Email : [email protected]
WhatsApp : 012-7487190
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Event venue

Armada Hotel, Piano Lounge, Lorong Utara C, Seksyen 52, 46200 Petaling Jaya, Selangor, Malaysia, Petaling Jaya

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