About this Event
Working with Emotional Intelligence (EQ): Self-Awareness to Team Collaboration
Build the self-awareness, empathy and interpersonal skills needed to stay professional under pressure, collaborate effectively and handle workplace conflict constructively.
WHO SHOULD ATTEND
• Managers, supervisors and team leaders
• Employees working across functions
• Client-facing professionals
• Anyone seeking stronger emotional resilience and workplace relationships
WHY ATTEND / WHAT YOU WILL LEARN
• Recognise emotional triggers and default responses
• Respond more intentionally under pressure
• Apply empathy and active listening
• Work more effectively across personalities
• Handle conflict without damaging trust
• Communicate concerns clearly and respectfully
PROGRAMME HIGHLIGHTS
• Why emotional intelligence matters at work
• Recognising personal triggers
• Staying calm and responding with intention
• Reading people and strengthening relationships
• Handling conflict while preserving trust
PROGRAMME DETAILS
Date(s): 22 October 2026
Time: 9:00 AM-5:00 PM each day
Duration: 1 day
Delivery: Physical at Hotel Armada Petaling Jaya
Training Provider: KS Training
Contact: 0173302519 / [email protected]
COURSE FEE
• Standard reference fee: RM1,000 per participant
• Physical promotional fee: RM800 per participant
• Eventbrite service and payment fees are payable by the buyer.
• If you want to claim HRDC, do not pay here. Please email [email protected].
WHAT IS INCLUDED
• 100% HRD Corp claim
• Training materials and handouts
• Course certificate
• Meals and drinks for physical attendees
TRAINER
Rachel Lim is an HRD Corp Accredited Trainer and talent-management consultant specialising in emotional intelligence, leadership, communication and workplace behaviour change. Her approach uses practical scripts, reflection tools and realistic scenarios.
REFUNDS, SUBSTITUTIONS AND TRANSFERS
Attendees may request a refund until seven calendar days before the selected training run. Participant substitutions or transfers to another intake require approval from KS Training. If KS Training cancels the programme, affected participants may choose an available alternative or receive a full refund.
REGISTER NOW
Build practical, workplace-ready capability with guidance from KS Training. Select your preferred training run and delivery option to register.
For detailed brochures or HRD Corp claim arrangements, contact 0173302519 or [email protected].
Event venue & nearby stays
Hotel Armada Petaling Jaya, Lot 6 Lorong Utara C, Petaling Jaya, Malaysia
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