About this Event
Difficult conversations are unavoidable in the workplace, but knowing how to handle them can make all the difference.
How do you address a coworker who constantly undermines you? Respond to passive-aggressive comments? Disagree with your supervisor without damaging the relationship? Set boundaries with someone who repeatedly crosses them?
These situations can be uncomfortable, especially when you are unsure what to say or how the other person will respond.
Difficult Conversations at Work is a full-day, interactive professional development training designed to help participants navigate challenging workplace conversations with confidence and professionalism.
This training goes beyond communication theory to focus on practical strategies, real-world workplace situations, and the specific language professionals can use to address difficult interactions.
What You Will Learn
- Starting Difficult Conversations: How to address uncomfortable topics and communicate concerns without creating unnecessary conflict.
- Dealing with Difficult Coworkers: Strategies for responding to challenging personalities, dismissive behavior, interruptions, and workplace tension.
- Responding to Passive-Aggressive Behavior: How to recognize indirect communication and respond without escalating the situation.
- Communicating with Difficult Supervisors: How to express concerns, disagree respectfully, and navigate challenging conversations with leadership.
- Setting Professional Boundaries: How to communicate expectations and address inappropriate behavior while maintaining professionalism.
- Managing Emotional Conversations: Techniques for staying composed when conversations become tense, defensive, or uncomfortable.
- Knowing What to Say: Practical words, phrases, and responses for common workplace situations.
- Moving Conversations Toward Solutions: How to redirect unproductive discussions, clarify expectations, and establish next steps.
Who Should Attend?
This training is ideal for:
- Working professionals across industries
- Supervisors, managers, and team leaders
- Human resources professionals
- Administrative and executive support professionals
- Emerging leaders
- Anyone seeking to improve their ability to handle difficult workplace conversations
What to Expect
This is not a lecture-based seminar. Participants will engage in interactive discussions, realistic workplace scenarios, guided communication exercises, and opportunities to practice responding to challenging situations.
The focus is on developing communication skills that can be applied immediately in the workplace.
Registration Includes
- Full-day instructor-led professional development training
- Interactive exercises and workplace scenarios
- Participant training materials
- Certificate of Completion
Registration Fee: $495 per person
Space is limited to provide an engaging and interactive learning environment.
Difficult conversations do not have to become workplace conflicts. Learn how to approach them with confidence and achieve more productive outcomes.
Event venue & nearby stays
Atlanta Marriott Marquis, 265 Peachtree Center Avenue Northeast, Atlanta, United States
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