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All of us have to face difficult conversations in the workplace and the way we prepare and approach these can make the difference between a disaster and moving forward positively. Such conversations might involve conflicting opinions, giving feedback, uncomfortable topics, addressing complaints and grievances or delivering bad news.This insightful course encourages a proactive approach to topics which may be important but difficult to broach and provides a range of tools and techniques for making the process more effective and less stressful for everyone. We introduce a structured and balanced approach which is mindful of workplace legislation and helps participants manage the associated emotions.
This popular course is also offered as an abridged half-day online version. Details of the topics to be covered in a half day will appear on the event booking site when offered in our public training calendar.
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Event venue
Level 1, 20 Southport St, West Leederville, WA, Australia, Western Australia 6007, 20 Southport St, West Leederville WA 6007, Australia, Perth
Tickets
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