About this Event
About the Course:
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included
If you would like weekend training sessions, kindly reach out to us at for availability and scheduling.
Course Overview
Gain practical leadership skills to confidently manage people and teams in Vancouver’s evolving workplace. Learn effective communication, delegation, motivation, coaching, and performance management techniques. Build stronger relationships while handling conflicts and difficult workplace conversations. Practice practical leadership strategies through interactive exercises and workplace scenarios
Key Benefits
By completing this training, participants will be able to:
● Build confidence when transitioning into a supervisory or management position.
● Strengthen communication with team members and individuals.
● Assign tasks and responsibilities clearly while ensuring desired outcomes.
● Apply structured approaches to motivate, support, and engage team members.
Target Audience
● New supervisors
● Recently promoted managers
● Team leaders
● Professionals aspiring to supervisory positions
● Coordinators progressing into leadership
● Professionals seeking essential management capabilities
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In-House Session
Organizations can arrange this course exclusively for their teams, either at their premises or online, with content tailored to their specific workplace challenges and industry needs.
📧 Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1: Transitioning to a Leadership Role
Info: ● Understand the shift from individual contributor to supervisor.
● Learn expectations, responsibilities, and common challenges.
● Explore leadership behaviours that inspire trust.
● Icebreaker
Module 2: Effective Communication for Managers
Info: ● Learn communication techniques that enhance clarity and respect.
● Understand active listening and constructive messaging.
● Explore upward, downward, and lateral communication.
● Case Study
Module 3: Delegation & Work Prioritization
Info: ● Understand how to delegate tasks clearly and confidently.
● Learn prioritization techniques for effective workflow.
● Explore accountability and follow-up practices.
● Activity
Module 4: Motivating & Engaging Teams
Info: ● Learn motivation models for different employee needs.
● Explore recognition strategies that boost morale.
● Understand how to create a positive and supportive team culture.
● Simulation
Module 5: Handling Conflict & Difficult Situations
Info: ● Learn techniques to address conflict professionally.
● Understand root causes behind team disagreements.
● Explore approaches for mediating and restoring harmony.
● Role Play
Module 6: Performance Management Fundamentals
Info: ● Learn how to set clear expectations and performance goals.
● Understand feedback models for improvement and recognition.
● Explore approaches to conducting effective performance conversations.
● Activity
Module 7: Planning, Decision-Making & Team Accountability
Info: ● Learn decision-making techniques for daily management.
● Explore strategies for planning and organizing team workload.
● Understand how to build ownership and accountability in teams.
● Activity
Event venue & nearby stays
Regus - BC, Vancouver - Pacific Centre, 701 West Georgia Street, Suite 1500, Vancouver, Canada
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