About this Event
For you if: signups look fine, revenue doesn't, and you've been guessing at fixes for months.
The usual assumption is that there are a dozen reasons people don't upgrade. In practice most of them trace back to the same place: users never got far enough to want the paid thing. But "onboarding is broken" isn't actionable until you know which part, so we'll separate a drop-off problem from a value problem from a pricing problem, because those look identical in your dashboard and need completely different fixes.
You'll leave with:
- Your funnel mapped, with the actual leak located and the metrics worth watching at each step
- A set of fixes matched to where the problem sits, so a drop at step two and a drop at step six don't get the same treatment
- A way to tell whether a fix worked, instead of shipping three at once and never knowing
2 hr parking is included in your ticket fee.
About the Facilitator:
Anastasia Kudrow is a product-led growth expert and the founder of Ghosted Consulting, based in Atlanta. She works with self-serve SaaS teams on the same problem over and over: people sign up, poke around, and never upgrade. She uses behavioral psychology to figure out where they hesitate and redesigns onboarding, paywalls, and upgrade flows around it. 10+ years growing digital products, including work with Wes Bush at ProductLed. She writes the weekly Ghosted newsletter and is on LinkedIn.
Event venue & nearby stays
Atlanta Tech Village - Buckhead, 3423 Piedmont Road Northeast, Atlanta, United States
Concerts, fests, parties, meetups — all the happenings, one place.