15 Steps for Maternity & Neonatal at Royal Albert Edward Infirmary, Wigan

Have you had a baby recently, or are you pregnant and using care in Wigan Borough? This could be antenatal or postnatal care as well as giving birth at the Royal Albert Edward Infirmary.

👣 We are inviting parents and parents-to-be to come with us on walk around the maternity and neonatal units. You will be with the local Maternity & Neonatal Voices Partnership (MNVP) team.

Your views will help us understand what it feels like to use these services.

What you’ll get from coming:

• A chance to share your views and be listened to
• See parts of the maternity and neonatal units you may not normally see
• Help staff understand what matters most to families
• Be part of improving care for other parents and babies
• Lunch and help with travel or childcare costs

🧡 We really want to hear from you if you:

• Are Black, Asian or from a mixed ethnic background
• Are LGBTQ+
• Are neurodiverse
• Have a disability
• Or don’t always feel listened to

📍 What will happen on the day

• 🕤 from 9:30am – Meet at the clocktower entrance to the hospital (or just inside if the weather is bad!)
• ☕ 10:00am – Short introduction to the day
• 👥 Walk around the units in small groups (3–4 people)
• 👀 Look at how the space feels: welcoming, clear, clean and safe
• 🗣️ 12.30 - Meet back together to share findings and have lunch
• 🥗 Lunch is included
• Share your thoughts with staff
• 🕑 Finish by 2:00pm

💷 Help with costs

• We can pay travel and parking costs
• We can also help with childcare costs if needed

👶 Bringing your baby

• Babies in slings are welcome
• Pushchairs and prams can’t come on the walk
• Need a sling? You can contact Supportive Sloths or The Parenting Collective sling library

❓ Questions or accessibility requirements?

• 📧 Email: [email protected]
• 📱 WhatsApp: 07484522507

We are happy to discuss travel costs, childcare support, accessibility needs, or any questions about taking part. Please note that our WhatsApp is not continuously monitored and we aim to reply within 2 working days.

Info: Meet by the clocktower entrance to the hospital (or just inside in the seating area if the weather's bad!). Look out for MNVP staff wearing purple who will greet you. We will then make our way up to the maternity unit together for 10am.

Info: We will briefly explain the purpose of the day, what we would like you to think about as you walk around the unit and things to look for.

Info: We will divide into small groups of 3-4 people and walk around the different areas of the maternity and/or neonatal unit per group. Please note: if you are attending with a baby, you will be unable to take part in the visit to the Neonatal unit due to infection control measures. Thank you for your understanding.

Info: We will gather back together to share our feedback. Lunch will also be provided so please let us know your dietary requirements when you register for your place.

Info: Group feedback session where we share with key staff from the unit what we observed in each area that was good and any ideas for improvements.

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Royal Albert Edward Infirmary, Wigan Lane, Wigan, United Kingdom

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