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Would you give your own business a 5-star review? ⭐⭐⭐⭐⭐It's an interesting question, isn't it?
We all like to think we give our customers a great experience. But what if we could see our businesses through their eyes?
Would everything be as straightforward, welcoming and easy as we think it is? Or might there be a few things we'd change?
At our next Derby Hub meeting on Wednesday 11th November, we're welcoming Carolyn Delehanty from Delehanty Consulting - The Inclusive Design Experts for an interactive session on customer journey mapping.
We'll be exploring the little things that make a BIG difference to customer experience, from first impressions to those all-important moments that keep people coming back.
And the best part? It's relevant to absolutely every business, whether you're a one-person operation or managing a whole team.
We've got a feeling we'll all come away with something to think about!
📅 Wednesday 11th November
⏰ 4pm–6pm
📍 Peacock Lounge, Allestree, Derby
Never been to Derby Hub before? You're very welcome! We're a friendly bunch of local business owners who enjoy sharing ideas, making connections and supporting one another. No hard sell, just good conversations.
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Event venue
The Peacock Lounge, 10 Park Farm Centre Allestree,Derby, United Kingdom
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