About this Event
An interactive one-day professional development workshop for Medical Office Assistants.
Speak with confidence. Navigate difficult conversations. Be recognized for your value.
Do you struggle to speak up with physicians, managers, or coworkers? Are you working hard but still being overlooked for recognition, increased responsibility, or career advancement?
This practical one-day workshop is designed for Medical Office Assistants who want to communicate with greater confidence, handle workplace challenges professionally, and become more influential members of their healthcare teams.
During This Workshop, You Will Practise How To:
- Communicate confidently with physicians, managers, coworkers, and patients
- Ask for what you want without sounding demanding or apologetic
- Respond professionally during conflict, pressure, and emotionally charged situations
- Address misunderstandings before they become larger workplace problems
- Prepare for conversations about performance, responsibility, and compensation
- Demonstrate the behaviours that build trust, credibility, and professional influence
You’ll leave with practical language, communication strategies, and tools you can begin using immediately.
Who Should Attend?
This workshop is for Medical Office Assistants who want to:
- Feel more confident speaking up
- Navigate difficult workplace conversations
- Build stronger professional relationships
- Be recognized for their skills and contributions
- Prepare for greater responsibility or career advancement
Your Facilitator
Nancy Riegel is a trainer, consultant, author, and Certified Executive Coach who has supported organizations and helped establish operations across multiple Canadian provinces. As the former Director of Surgical Services for a busy Burns and Plastic Surgery practice, Nancy understands the communication pressures, professional expectations, and complex working relationships Medical Office Assistants navigate every day.
Register now to secure your spot—this workshop is limited to just 12 participants.
Questions about the workshop?
Contact Nancy at
Event venue & nearby stays
9452 51 Ave NW suite 301, 9452 51 Avenue Northwest, Edmonton, Canada
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