About this Event
The Modern-Day Contractors Office Seminar
The Modern-Day Contractor’s Office is a live, hands-on seminar designed for plumbing, electrical, HVAC, and other service-based contractors who want to use AI and automation to run a smarter, more efficient business.
In this interactive 2-hour training with Instructor- Crystal Gonzalez, attendees will see practical systems built and demonstrated live—and those who bring a laptop can build alongside us. This is not an AI theory class. It is focused on real-world tools and workflows contractors can begin using to capture missed and after-hours leads, respond faster, automate customer follow-up, reduce repetitive administrative work, and create more opportunities from the customers already in their database.
The seminar is divided into three parts. First, we will build the Modern Front Office, including AI agent setup, an AI receptionist, calendar and business system integrations, and speed-to-lead strategies such as missed-call text back.
Next, we will move into the Modern Back Office, where attendees will learn how to automate workflows, follow up on unsold estimates, generate more reviews and referrals, and reactivate past customers through seasonal campaigns, service reminders, and preventative maintenance opportunities.
Finally, we will focus on Your Brand Voice + AI—showing you how to teach AI to communicate like your business instead of sounding generic. You will learn how to define your tone and voice and apply it across SMS, email, follow-up, marketing campaigns, newsletters, and customer reactivation.
Every attendee will also receive 30 days of complimentary software access to the platform powering the AI agents and automation systems demonstrated during the seminar, giving you an opportunity to put what you learn into action immediately.
Bring your laptop. See it. Build it. Put it to work.
The goal is not to replace your team with AI. The goal is to give your team smarter systems that help them respond faster, follow up consistently, reduce repetitive work, communicate like your brand, and create more opportunities for growth.
Agenda
🕑: 10:00 AM - 10:45 AM
The Modern Front Office (Part 1)
Info: The Modern Front Office Part 1 - Capture, Respond & Book More Jobs. Ai Agent System Setup, A2P, Phones, Calendars, Availablity & More. Build Train & Deploy Your Ai Receptionist, Calendar & Business System Integration, Speed to Lead Missed Call Text Back.
🕑: 10:45 AM - 11:30 AM
The Modern Back Office (Part 2)
Info: The Modern Back Office- Part 2, Automate Follow-up & Reclaim Your Time. Learn Smart Workflows, Triggers, Actions, Messaging & Automations that work together for you. Unsold Estimate Follow-Up. Reviews and Post Job workflows that generate more google reviews & opportunities. Preventive Maintenence & Reactivation Campaigns.
🕑: 11:30 AM - 12:00 PM
Your Brand Voice + Ai (Part 3)
Info: Define Your Brand Tone & Voice, Teach Ai How your Business Communicates. Apply Your Voice to Follow-Up & SMS. Create on Brand Emails & Marketing Campaigns & Newsletters.
Event venue & nearby stays
1904 W Mountain View Rd, 1904 West Mountain View Road, Phoenix, United States
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