About this Event
Through guided reflection and practical exercises, participants build self-awareness, confident communication, emotional intelligence, and professional conduct. The program turns these insights into everyday behaviors that support credibility, positive relationships, and continued personal growth.
By the end of this course, participants will be able to:
- Recognize how personality, behavior, and attitude shape professional image and workplace impact.
- Use self-awareness, a growth mindset, and personal accountability to strengthen professional effectiveness.
- Project confidence and presence through body language, voice, and techniques for managing nervousness.
- Communicate clearly, listen actively, assert themselves appropriately, and adapt to different personalities.
- Manage emotions, respond constructively under pressure, and build empathy in workplace interactions.
- Apply professional etiquette and create a practical 30-day personal development action plan.
Who This Course Is For
- Employees and professionals who want to strengthen confidence, presence, and workplace relationships
- New hires, emerging leaders, and individual contributors preparing for greater responsibility
- Customer-facing, administrative, technical, and support teams working across different personalities
- Organizations seeking stronger professionalism, communication, and positive workplace behavior
Training Methodologies
Facilitated discussions, self-assessments, reflection activities, and practical demonstrations connect concepts with real workplace behavior. Paired practice, role-play, scenario analysis, feedback, and a personal 30-day action plan reinforce confident and professional application
VENUE: Mpower Learning Manila
222 Vivaldi Residences, 628 EDSA cor Aurora Blvd., Cubao, QC
On-site INCLUSIONS:
NOTE: Bring Own Laptop
- 1 AM Snack
- 1 PM Snack
- 1 Lunch (Fastfood)
- Printed Handout
- Printed Certificate
- Unlimited Coffee
- WIFI access
via Zoom INCLUSIONS:
- PDF Handout
- PDF Certificate
OUTLINE
1. Understanding Yourself and Your Professional Image
- Personality vs. behavior vs. attitude
- Self-awareness and identifying strengths
- How others perceive us
- Growth mindset and personal accountability
2. Building Confidence and Professional Presence
- Confidence vs. arrogance
- Body language, posture, eye contact, and facial expressions
- Voice, tone, and speaking with conviction
- Managing nervousness and self-consciousness
3. Communication and Interpersonal Skills
- Communicating clearly and respectfully
- Active listening
- Assertiveness vs. passive/aggressive communication
- Adjusting communication styles to different personalities
4. Emotional Intelligence in the Workplace
- Recognizing and managing emotions
- Self-control under pressure
- Empathy and reading social cues
- Responding instead of reacting
5. Professionalism and Workplace Etiquette
- Creating a positive first impression
- Professional conduct and courtesy
- Appropriate workplace communication
- Handling disagreements, criticism, and difficult personalities
6. Personal Development Action Plan
- Identifying habits to improve
- Personal strengths and development areas
- Setting a practical 30-day improvement goal
- Commitment exercise / personal action plan
Event venue & nearby stays
Mpower Learning Manila, 222 Vivaldi Residences, 628 EDSA c.or Aurora Blvd, Mandaluyong City, Philippines
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