About this Event
Bring your team and save:
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
About This Event
Duration: 1 Day
Course Delivery: Classroom / In-House
Language: English
Credits: 8
Certificate: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
Course Overview:
Develop adaptable communication skills for diverse, collaborative and culturally varied professional environments.
THE COMMUNICATION CHALLENGE
You may have the right idea — but can you make others understand it, trust it and act on it?
Modern professionals communicate through meetings, presentations, emails, negotiations, feedback conversations, virtual calls and cross-cultural interactions.
The challenge isn't simply what you say.
It's:
How you say it.
Who you're saying it to.
Why you're saying it.
And what happens next.
This programme helps professionals transform everyday communication into clearer messages, stronger relationships and greater influence.
THE JOURNEY AT A GLANCE
STRATEGY
Think strategically about why communication matters.
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MESSAGE
Turn ideas into clear and persuasive communication.
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PRESENCE
Strengthen how your message is delivered.
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ADAPTABILITY
Adjust your approach to people, cultures and situations.
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CONVERSATION
Navigate challenging workplace discussions.
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LISTENING
Create stronger dialogue through purposeful listening.
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INFLUENCE
Use communication to persuade, negotiate and build credibility.
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DIGITAL
Communicate effectively across virtual and hybrid environments.
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BLUEPRINT
Create a practical strategy for continued communication impact.
Think Better → Speak Better → Listen Better → Influence Better
THE “REAL WORK” LAB
This isn't designed as passive classroom learning.
Throughout the day, participants practise, experiment and apply.
CASE STUDIES
Analyse realistic workplace communication challenges.
ROLE PLAYS
Practise difficult conversations, negotiation and professional communication.
MESSAGE MAKEOVERS
Transform unclear or complicated messages into communication that lands.
LISTENING CHALLENGES
Practise active listening and meaningful responses.
GROUP EXERCISES
Solve communication challenges collaboratively.
PERSONAL APPLICATION
Translate the learning into practical workplace actions.
WHAT YOU'LL TAKE BACK TO WORK
By the end of the programme, participants will be better equipped to:
- Communicate strategically and confidently.
- Structure clearer, audience-focused messages.
- Use storytelling and persuasive communication effectively.
- Strengthen verbal and non-verbal communication.
- Adapt communication across cultures and diverse teams.
- Handle difficult conversations with greater composure.
- Listen actively and provide constructive feedback.
- Build credibility and influence through communication.
- Communicate effectively across digital and hybrid environments.
- Develop a communication strategy aligned with business objectives.
WHO SHOULD BE IN THE ROOM?
MANAGERS & TEAM LEADERS
Lead conversations, provide feedback and influence teams more effectively.
BUSINESS PROFESSIONALS
Strengthen everyday communication and professional credibility.
SALES & MARKETING PROFESSIONALS
Improve persuasion, client communication and negotiation.
HR & L&D PROFESSIONALS
Strengthen people-focused communication and workplace dialogue.
PROJECT MANAGERS & COORDINATORS
Improve stakeholder communication and cross-functional collaboration.
CLIENT-FACING PROFESSIONALS
Communicate with greater confidence across meetings, presentations and negotiations.
WHY THIS PROGRAMME?
NOT JUST A SPEAKING COURSE
It develops strategic workplace communication.
NOT JUST THEORY
It combines concepts with practical exercises and realistic scenarios.
NOT JUST PRESENTATIONS
It covers meetings, feedback, negotiation, conflict, digital communication and everyday conversations.
NOT ONE-SIZE-FITS-ALL
Learn to adapt communication to different audiences, cultures and situations.
NOT LEARNING FOR LEARNING'S SAKE
Take away practical techniques that can be applied immediately.
©2026 MG Aussie Events. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.
BRING THE EXPERIENCE INTO YOUR ORGANISATION
Your People. Your Communication Challenges. Your Business Context.
Bring the programme directly into your organisation through customised in-house corporate training.
The programme can be adapted around:
- Leadership communication
- Team collaboration
- Stakeholder engagement
- Client communication
- Difficult conversations
- Cross-cultural teams
- Negotiation
- Internal communication
- Hybrid working
- Professional influence
Private Groups | On-Site Delivery | In-House Training | Customised Programmes
📧 Contact us today to schedule a customized in-house, face-to-face session:
Agenda
01 | THE STRATEGY ZONE ,Think Before You Communicate
Info:
Discover how strategic communication supports business goals, builds influence and turns information into meaningful action.
Focus: Business Objectives • Influence • Workplace Communication
02 | THE MESSAGE ZONE Make Your Message Land
Info:
Learn to structure ideas clearly, adapt your message to different audiences and use storytelling to create greater engagement.
Focus: Clarity • Audience • Persuasion • Storytelling
03 | THE PRESENCE ZONE Say More Without Saying More
Info:
Master the communication signals behind your words — voice, tone, body language and professional presence.
Focus: Voice • Tone • Body Language • Presence
04 | THE ADAPTABILITY ZONE Communicate Across Differences
Info:
Build the flexibility to work effectively across cultures, communication styles and diverse professional teams.
Focus: Cultural Awareness • Adaptability • Collaboration
05 | THE CONVERSATION ZONE Handle the Conversations That Matter
Info:
Learn how to approach difficult discussions with composure, empathy and assertiveness while keeping conversations productive.
Focus: Conflict • Empathy • Assertiveness • Composure
06 | THE LISTENING ZONE Listen for Meaning, Not Just Words
Info:
Strengthen active and empathetic listening while learning how to give feedback that creates trust, clarity and better working relationships.
Focus: Listening • Feedback • Trust • Dialogue
07 | THE INFLUENCE ZONE Turn Communication Into Influence
Info:
Develop persuasive communication skills that strengthen credibility, authority and negotiation outcomes without relying on manipulation.
Focus: Persuasion • Credibility • Negotiation • Influence
08 | THE DIGITAL ZONE Communicate Beyond the Meeting Room
Info:
Learn to create professional emails and reports, communicate confidently in virtual meetings and maintain presence across hybrid workplaces.
Focus: Emails • Reports • Virtual Meetings • Hybrid Communication
09 | THE BLUEPRINT ZONE Build Your Personal Communication Strategy
Info:
Bring the learning together by developing a practical communication approach aligned with your goals, stakeholders and professional environment.
Focus: Strategy • Stakeholders • Channels • Action Planning
Event venue & nearby stays
Collingwood Football Club, Batman Avenue, Melbourne, Australia