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Prevention & Management of Violence & Aggression – RefresherThis refresher course is designed for staff who have previously completed violence and aggression training and need an up-to-date, practical recap. It reinforces safe, confident responses to challenging behaviour and helps ensure your approach remains consistent with current best practice and organisational expectations.
The refresher focuses on what matters most in real situations: recognising early indicators, using communication that reduces escalation, applying proportionate strategies, and knowing how to protect yourself and others. Where physical skills are included, they are taught with safety, legality and proportionality at the centre.
Who is this course for?
- Experienced staff who have completed prior training and require a formal update
- Returners coming back to frontline roles after time away
- Teams wanting a consistent, standardised approach across staff groups
What you will refresh
- Understanding common causes, triggers and environmental risk factors
- Recognising early warning signs and revisiting the escalation cycle
- De-escalation strategies and communication under pressure
- Maintaining personal safety, boundaries and situational awareness
- Breakaway and physical safety skills (where appropriate)
- Reporting, documentation and learning after incidents
- Self-care and resilience following challenging events
How the refresher is delivered
The session is interactive and practical, using realistic scenarios and discussion to keep skills current and relevant. For private delivery, scenarios can be tailored to your setting, risks, policies and procedures to maximise transfer into day-to-day work.
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Event venue & nearby stays
Cardiff, United Kingdom
Tickets
GBP 103.63
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