About this Event
Join Pathways to Hospitality, a one-week accelerated employment preparation program designed to help eligible job seekers develop practical workplace skills, pursue relevant industry certifications, and prepare for entry-level employment opportunities in Canada's hospitality sector.
Whether you are new to Canada, exploring a new career direction, or looking to strengthen your qualifications, this program can help you build the foundation for your next career step.
What You Will Gain
1. Hands-On Hospitality Training
Develop practical skills and learn about the expectations of working in a professional hospitality environment.
- Introduction to hotel, restaurant, events, and tourism operations
- Customer service and guest relations
- Professional communication and workplace etiquette
- Teamwork, problem-solving, and conflict resolution
- Cash register and point-of-sale (POS) fundamentals
- Understanding employer expectations and service standards
2. Industry-Recognized Certifications
Access training opportunities designed to help prepare you for hospitality-related roles. Depending on program arrangements, availability, and eligibility, certification opportunities may include:
- WHMIS: Workplace hazardous materials awareness
- Emergency First Aid & CPR: Foundational emergency response skills
- Customer Service Excellence: Professional customer service skills
- Smart Serve: Responsible alcohol service training
- Food Handler Certification: Food safety and safe food handling practices
Certification availability, completion requirements, and any associated fees will be confirmed by the program team. Not every certification may be available to every participant.
3. Job Readiness Preparation
Prepare to approach your job search with greater confidence.
- Resume development and improvement
- Cover letter preparation
- Interview skills and mock interviews
- Professional communication and workplace readiness
- Job search strategies for hospitality positions
4. Career Counselling and Employment Connections
Explore potential career pathways and receive guidance on identifying suitable opportunities.
Potential entry-level career pathways include:
- Hotel Guest Services Representative
- Front Desk or Hotel Support Associate
- Restaurant Server or Host
- Food Service Associate
- Event Support Staff
- Banquet Service Assistant
- Tourism and Guest Experience Assistant
- Cashier or Customer Service Associate
Participants can explore roles that align with their skills, interests, qualifications, and employment goals. The program also aims to connect participants with employers and relevant job opportunities.
Program Benefits
By participating in Pathways to Hospitality, you may benefit from:
- Hands-on hospitality and customer service training
- Opportunities to pursue industry-recognized certifications
- Job readiness preparation and interview practice
- Personalized career counselling
- Connections to employers and potential job opportunities
- Cash register and POS fundamentals
- Refreshments provided during the program
- PRESTO transportation assistance for eligible participants
Supports are subject to program guidelines and eligibility requirements.
Who Is Eligible to Apply?
Applicants must meet the applicable program eligibility requirements. Eligible groups may include:
- Canadian citizens
- Permanent residents
- Open work permit holders
- Refugees and protected persons with valid work permits or work authorization
- Individuals aged 18 and older
- Individuals who are not currently registered in another IES program, where this restriction applies
Please note: Eligibility will be confirmed by the program team before enrolment. Additional program-specific requirements may apply.
Program Details
Program: Pathways to Hospitality
Duration: One-week accelerated program
Dates: November 23 to 27 2026
Time: 9:30 -11:30am
Ready to Begin Your Hospitality Career?
The hospitality industry offers opportunities to build transferable skills, gain practical experience, and explore different career pathways.
Take the next step toward employment with Pathways to Hospitality.
Register today and start building the skills, confidence, and connections to support your career journey!
Event venue & nearby stays
3195 Sheppard Ave E unit 105, 3195 Sheppard Avenue East, Toronto, Canada
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