About this Event
Group Discounts:
- Save 10% when registering 3 or more participants
- Save 15% when registering 10 or more participants
About This Course
Duration: 2 Days (9:00 AM – 5:00 PM)
Delivery Mode: Classroom / In-Person Workshop
Language: English
Credits: 16 PDUs / Training Hours
Certification: Course Completion Certificate Provided
Refreshments: Lunch, tea/coffee, and snacks included
Course Overview:
Negotiating is a key skill in both personal and professional life. This two-day course helps participants understand negotiation principles, recognize personality styles, and apply effective strategies to achieve win-win outcomes. Through interactive exercises, participants will learn to prepare, bargain, handle opposition, and close negotiations confidently.
Learning Objectives:
· Define negotiation and identify steps for effective preparation.
· Negotiate effectively with different personality styles.
· Apply principled negotiation and the four-step process.
· Use bargaining techniques and invent options for mutual gain.
· Transition smoothly from bargaining to closing negotiations.
Target Audience:
Business professionals and team members of all levels seeking to enhance negotiation and communication skills.
Why choose this course?
This course offers practical, hands-on learning to improve your negotiation skills immediately. By understanding personality types, preparing thoroughly, and practicing real-world scenarios, you will gain the confidence and strategies needed to negotiate effectively in any situation. Whether in business or daily life, this course equips you with tools to achieve mutually beneficial outcomes and foster stronger professional relationships.
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Want to train your entire team together?
This course can be delivered virtually or in a classroom setting for your team, ensuring consistent skill development and collaborative learning across your organization. Customized group sessions can focus on your team’s specific negotiation challenges.
📧 Contact us today to schedule a customized in-house, face-to-face session: [email protected]
Agenda
1. Introduction to Negotiation
Info: Qualities of successful negotiators, negotiation examples, and practice scenarios.
2. Personality Types
Info: Identify personality styles, their strengths/weaknesses, and learn to negotiate effectively with each.
3. The Negotiation Process
Info: Explore strategies, positional vs. principled negotiation, soft vs. hard negotiation, and the four-step process.
4. Preparing for Negotiation
Info: Identify fears, research areas, define BATNA/WATNA/WAP/ZOPA, and prepare personal negotiation plans.
5. Opening the Negotiation
Info: Build rapport, use small talk, set ground rules, and create positive first impressions.
6. Exchange Information and Bargain
Info: Share information, manage contingencies, use bargaining techniques, and create mutual gain options.
7. Handle Opposition
Info: Turn NO into YES and manage negative emotions during negotiation.
8. Close the Negotiation
Info: Move from bargaining to closing and practice real-life negotiation scenarios with feedback.
Event Venue & Nearby Stays
Yonge Street & Shuter Street, 229 Yonge Street Suite 400 Toronto Ontario M5B 1N9 Canada., Toronto, Canada
CAD 1210.17 to CAD 1551.72
