Modern UX Content Design Practices: 1 Day Session in Ottawa

Group Discounts:

• Save 10% when registering 3 or more participants
• Save 15% when registering 10 or more participants

Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included

This 1 Day Content Design (UX-Focused) course explains how to structure and organize content so users can easily find, understand, and use information. It focuses on clarity, usability, accessibility, and user needs rather than visual design or marketing copy. The course covers content hierarchy, information architecture basics, plain language, inclusive content, and collaboration with UX teams. Concepts are taught using real digital product examples to ensure practical understanding. By the end of the session, learners gain a clear approach to designing content that improves user experience and reduces confusion.

Learning Objectives

By the end of this course, you will:

•  Understand the principles of UX-focused content design
•  Structure content for clarity, usability, and findability
•  Align content decisions with user needs and intent
•  Apply plain language and readability best practices
•  Design accessible and inclusive content
•  Support effective collaboration within UX teams
•  Improve overall user experience through better content structure

Target Audience

•  UX and UI designers
•  Content designers and UX writers
•  Product managers and product owners
•  Content strategists and digital editors
•  Developers working on user-facing interfaces
•  Professionals involved in website or app content decisions

Why is it right fit for you:

This course is delivered by an experienced UX and content professional with hands-on exposure to digital products and user-centered design. The content focuses on practical structure and clarity rather than theory or tools. Real-world examples help translate concepts into everyday UX decisions. The 1 Day format ensures focused learning with immediate application.

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Want to train your entire team?
This course can be delivered as a customized in-house program aligned with your product, users, and content challenges. Modules can be adapted based on industry, content complexity, and user journeys. Internal content examples can be used to increase relevance. Flexible delivery options ensure meaningful learning outcomes.

📧 Contact us today to schedule a customized in-house, face-to-face session: [email protected]

Info: • Understand what content design means in a UX context
• Differentiate content design from copywriting and UX writing
• Recognize the impact of content structure on user experience
• Icebreaker

Info: • Understand user goals, tasks, and information needs
• Align content purpose with user intent
• Identify content problems that affect usability
• Case Study

Info: • Organize content for clarity and scannability
• Apply headings, labels, and grouping effectively
• Reduce cognitive load through structured content
• Activity

Info: • Understand how content fits into navigation and flow
• Structure pages and sections logically
• Support findability and task completion
• Role Play

Info: • Write clear, simple, and user-friendly content
• Remove jargon and unnecessary complexity
• Improve comprehension across user groups
• Simulation

Info: • Understand accessibility principles for content
• Design content for diverse users and abilities
• Support inclusive language and clarity standards
• Case Study

Info: • Integrate content design into UX workflows
• Collaborate with designers, product, and development teams
• Review and improve content iteratively
• Activity

Event Venue & Nearby Stays

ON, Ottawa - Albert & Metcalfe, 116 Albert Street Suite 200 & 300, Ottawa, Canada

Concerts, fests, parties, meetups - all the happenings, one place.

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