About this Event
LEAD Out Loud is an interactive, two-hour professional development session designed specifically for entrepreneurs, small business owners, and emerging or mid-level leaders. Led by speaker Vincent Phipps, this free workshop focuses on practical communication strategies to strengthen customer relationships, improve leadership effectiveness, enhance negotiation outcomes, and drive sustainable business growth.
For small business owners, communication is a critical business asset—every interaction with a client, employee, vendor, or partner directly impacts trust, credibility, loyalty, and your bottom line. As artificial intelligence increasingly automates writing, research, and marketing tasks, genuine human skills like active listening, reading interpersonal cues, and building authentic rapport become your ultimate competitive advantage.
What to Expect
- Interactive, Hands-On Format: Moving beyond traditional lectures, this workshop uses group discussion, self-reflection, practical examples, and real-world small-business scenarios.
- Personality & Communication Style Decoding: Learn to identify different communication styles and adapt your approach effectively without losing your authenticity.
- Real-World Small Business Scenarios: Practice communication techniques in scenarios covering sales conversations, customer service, networking, team leadership, and negotiations.
- Entrepreneurial Do's & Don'ts: Uncover habits that diminish credibility, master techniques for clear expectations, and learn to handle difficult conversations professionally
What You'll Leave With
- An Individualized Action Plan: A personalized roadmap detailing specific behavioral changes you can implement immediately to boost customer experiences, team relationships, and business growth.
- Greater Adaptability & Less Conflict: Strategies to connect with diverse personality types seamlessly while reducing unnecessary misunderstandings.
- Instant Clarity & Confidence: Actionable tactics to communicate with enhanced credibility and clarity across all business touchpoints.
- A Sustainable Competitive Advantage: Stronger interpersonal skills that artificial intelligence technology cannot fully replicate
What to Bring
- Notebook & Pen (or Digital Device): To complete self-reflections and outline your individualized communication action plan.
- Business Cards: For networking and participating in interactive scenario exercises with fellow attendees.
- Real-World Scenarios: Bring 1–2 current communication or leadership challenges from your business to analyze during group discussions.
Event venue & nearby stays
332 E M L King Blvd, 332 East Martin Luther King Boulevard, Chattanooga, United States
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