Know your Customer

*Retailer ONLY. No agencies or technology venders.

* A ticket from eventbrite is not a valid registration. A member of the team will be in contact to confirm your attendance* You can also register via our website.

Know your Customer Conference:

As consumers we create habits for ourselves - discount monkey, last-minute shopper, subscriber, hoarder. We play out those habits differently against each shopping mission - and so for brands trying to understand and promote effectively there are huge benefits that can be made in loyalty, repeat purchase and more when we are able to put the effort into knowing the consumer.

True to the Commerce Futures mission of bringing communities together to share in a safe learning environment, this breakfast will feature speakers from high-growth beauty, subscription, wellness and more.

Our sessions will talk through segmentation, promotions, bundling, communication strategies and how to "be there" when your customer needs you.

We will be uncovering:

• The best tools out there which are being used by our group.
• Where you should apply the efforts of your small team to learn the most about your customer.
• What good looks like and where you should be aiming.

Agenda:

08:45 Arrival Breakfast

09:30 Welcome from Commerce Futures

09:40 Introductory Guest Speaker with Q&A

10:10 Workshop

10:40 Refreshment Break

11:00 Guest Speaker with Q&A

11:30 Panel Discussion with Q&A

12:20 Final Comments before networking - over a cup of coffee

13:00 Event Closed

Who can attend?
To attend this event, we are looking for all retail proffessionals:

Founders, Owners & CEO Chief, VP, Director, Heads of... Marketing, Loyalty, eCommerce, Retail, Innovation, Merchandisers, and Strategy.

Event Venue & Nearby Stays

Fora - Folgate Street, 35-41 Folgate Street, London, United Kingdom