About this Event
About the Course:
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included
If you would like weekend training sessions, kindly reach out to us at for availability and scheduling.
Course Overview
Modern leaders in Vancouver need to create trust, support diverse teams and remain adaptable as workplace expectations continue to evolve.
This immersive one-day course focuses on the practical transition from individual contributor to people leader, with an emphasis on confidence and relationship-building.
Participants develop skills for active listening, constructive communication, delegation, feedback and handling difficult conversations.
Through coaching practice and AI-focused decision exercises, leaders learn to empower their teams while keeping human judgment at the centre of responsible leadership.
Key Takeaways
Participants completing the Vancouver program will be able to:
- Lead with greater confidence while navigating workplace change
- Communicate with empathy, clarity and emotional intelligence
- Handle delegation, feedback and difficult conversations more effectively
- Use GROW and OSKAR to support employee growth
- Evaluate AI-supported decisions while protecting human accountability
- Turn learning into sustainable leadership behaviours through a 30-day action plan
Target Audience
This course is ideal for:
- First-time supervisors and newly promoted managers
- Team leaders and project managers
- HR and L&D professionals
- Managers building coaching-oriented teams
- Leaders adopting AI-enabled workflows
- Professionals responsible for mentoring or developing colleagues
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In-House Session
Customized In-House Training for Corporates:
Organizations can arrange tailored sessions aligned with their leadership development strategy, workplace challenges, team dynamics and business priorities.
📧 Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1: From Individual Contributor to Leader
Info: • Explore how leadership requires a shift from personal execution to enabling team success
• Compare the “Old Leader vs. New Leader” model and the move toward coaching
• Recognize behaviours that help establish credibility and trust
• Self-assessment activity
Module 2: Communication & Emotional Intelligence
Info: • Practise listening actively and communicating messages constructively
• Apply the 5Cs — Connection, Conscience, Creativity, Clarity, Curiosity
• Adapt leadership communication across hybrid and multi-generational teams
• Small-group audit activity
Module 3: Delegation, Feedback & Difficult Conversations
Info: • Create clear delegation structures with responsibility and follow-up
• Understand the BANI framework and the impact of instability on behaviour
• Use structured feedback approaches during performance discussions
• Live role-play activity
Module 4: Coaching Over Directing
Info: • Encourage employee ownership by replacing telling with coaching
• Guide conversations through the GROW coaching model
• Introduce OSKAR for concise, solution-focused coaching
• Foster psychological safety during coaching interactions
• Triad practice activity — coach / coachee / observer
Module 5: Leading With AI
Info: • Explore the Human + AI Parallel Intelligence model
• Decide which leadership tasks can be supported by AI and which require human oversight
• Apply privacy, fairness and trust considerations
• Case-based decision exercise
Module 6: Sustaining It Beyond Today
Info: • Map out a practical 30-day leadership action plan
• Use peer accountability to maintain progress
• Commitment-sharing activity
Event venue & nearby stays
BC, Vancouver - Pacific Centre, 701 West Georgia Street, Suite 1500, Vancouver, British Columbia, Canada
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