Hong Kong IOSH Community - Managing workplace injury claims and legal risks

A workplace injury can create challenges that go far beyond compensation costs. Join us for this in-person event to explore practical strategies for managing workplace injury claims, supporting employee recovery, reducing disputes, and protecting your organisation from unnecessary legal and financial risks.

Understanding the claims process

• Workplace injury management from incident reporting to claim resolution
• Key roles and responsibilities of employers, employees, medical practitioners, insurers, and legal representatives
• Common challenges employers face during workplace injury claims

Reducing long-term absence and disputes

• The importance of early intervention
• Supporting injured employees through recovery and rehabilitation
• Effective communication throughout the claims process
• Developing successful return-to-work plans and transitional arrangements

Managing suspicious or questionable claims

• Recognising common warning signs and red flags
• Conducting fair and legally compliant investigations
• Best practice for documentation, record keeping, and evidence collection
• Protecting organisational interests while maintaining employee wellbeing

When legal representatives become involved

• What changes when an employee engages a solicitor
• Appropriate communication and claims management processes
• Supporting recovery while safeguarding business interests
• Minimising escalation and maintaining positive employment relations

By attending, you'll gain practical insights to help you:

• Support injured employees more effectively
• Reduce long-term sickness absence
• Minimise operational disruption
• Manage complex and challenging claims confidently
• Reduce financial, legal, and reputational risks
• Improve return-to-work outcomes for both employees and organisations

This session is ideal for health and safety professionals, managers, HR practitioners, and business leaders looking to strengthen their approach to workplace injury case management.

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This is an in‑person event. Please only register if you are able to travel to the venue.  

This is your opportunity to expand your knowledge and enhance your professional journey. The event will support development across a range of IOSH competencies, including: 

• technical competencies: incident management

• core competencies: stakeholder management

• behavioural competencies: communicating effectively

The event is open to members and non-members. If you have dietary, accessibility, or other requirements, please contact us at [email protected]  in advance.    

This information will be shared with the venue that you are attending to help ensure staff are ready to assist if you need it.     

As part of IOSH charitable objects, we offer this event free of charge. As we have limited spaces, we kindly ask that you inform us as soon as possible if you are no longer able to attend. This will allow us to offer your spot to someone on the waitlist.  Please contact us at [email protected] thank you for your consideration.   

By registering for this event, you acknowledge that you have read, understood, and accepted IOSH website terms and conditions | IOSH and IOSH privacy notice | IOSH.

Event venue & nearby stays

Tseung Kwan O Study Centre Office, 1 King Yin Lane, Tseung Kwan O, Hong Kong (SAR)

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