About this Event
Workshops for Independent Retailers
Funded by Mid Suffolk District Council | Delivered by Ducks In A Row
📅 Thursday 08 October 2026
🕤 6.00 - 9.30 pm
📍 John Peel Centre, Stowmarket
🎟 Free to attend – registration essential
☕️ Refreshments provided
About the Workshop
Running an independent retail business means wearing many hats. This practical workshop will help you identify opportunities for growth, ways to improve customer retention, strengthen your marketing, make better use of AI and digital tools, and create more time to focus on what matters most. Leave with practical ideas and actions you can implement straight away.
Workshop at a glance
Together, we’ll explore practical ways to:
✅ First Impressions
✅ What is it really like to be your customer?
✅ Customer Journey Mapping
✅ How can you learn from your competitors?
✅ Marketing Strategy
✅ Email marketing and lead magnets
✅ Free productivity tools
✅ Business continuity planning
✅ Introduction to Suffolk High Streets Matter
You’ll leave with checklists, and a clear action plan to help you move forward with confidence.
Before the Event
An online pre-workshop survey will be sent to ensure eligibility to attend.
By registering, you acknowledge that your name, email address and contact details will be shared with Mid Suffolk District Council for this purpose.
If you have any questions about eligibility or the workshop content, please contact:
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Event venue & nearby stays
John Peel Centre for Creative Arts, Church Walk, Stowmarket, United Kingdom