Essential Foundation in Collaborative Problem Solving® | Jan2025 | CE / PDP

This level 1 course covers all aspects of the Collaborative Problem Solving approach. In this 12-hour live, interactive training, including lectures, role-play, video examples, case studies, and breakout groups, participants learn how to identify what’s really causing unmet expectations and challenging behavior and how to address those causes using a relational, replicable, and evidence-based process. Upon completing this course, graduates are eligible to take the Advanced Concepts course.

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After completing this course, learners will be able to:

• Describe why a new approach is needed for working with individuals with challenging behaviors.
• Explain that a person's behavior is influenced by their thinking skills rather than their motivation to behave well.
• Identify how implicit bias may impact judgment about a person's behavior.
• Differentiate between problems to be solved and challenging behaviors when doing a CPS Assessment.
• Identify how responses to situations are consistent with Plan A, Plan B, and Plan C.
• Use Collaborative Problem Solving to build skills and address problems, not just challenging behaviors.
• Solve problems collaboratively with others.

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• Day 1 , January 29: 11:00 am - 4:00 pm ET / 8:00 am - 1:00 pm PT
• Day 2, January 30: 11:00 am - 4:00 pm ET / 8:00 am - 1:00 pm PT
• Day 3, January 31: 11:00 am - 4:00 pm ET / 8:00 am - 1:00 pm PT

See the detailed agenda below for more information.

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• Individuals: $595/person
• Groups of 5 or more from the same organization: $535/person
  

• Payment Methods: Credit/debit card is preferred for registration payment. Please email us at [email protected] if you need to pay by check/invoice.
• Financial Assistance: If you require financial assistance, please apply for assistance by completing this form. Funds are limited, and the application does not guarantee an award. The application is due a minimum of two weeks before the training begins.
• Registration Deadline: Registration closes two business days before the start of the course or if we have reached our maximum capacity and the registration is no longer live on the website.

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• System Requirements: Users must join the training on their own devices, have access to a strong internet signal, use a web camera and microphone, and have downloaded Zoom to their devices.
• Prerequisite: Prior exposure to Collaborative Problem Solving, including taking an Introduction to Collaborative Problem Solving course, is strongly recommended, but not required.

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This beginner-level course is designed for social workers, educators, residential program staff, mental health clinicians. Please contact [email protected] if you are unsure if this course is for you.

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Think:Kids at Massachusetts General Hospital is an Accredited Provider of Continuing Education Units (CE) and Professional Development Points (PDP)

To earn CE, PDP, or Certificates of Attendance, attendees must attend each session in full, complete a course evaluation, and complete an attestation of attendance. Partial credits will not be given in cases of missed hours or incomplete evaluations or attestations. Certificates of completion will be emailed within 10 business days to attendees who meet these requirements. If you do not receive your certificate or if you have any questions, please contact us at [email protected].

• Educators: We are approved by the Massachusetts Department of Elementary and Secondary Education for 12 PDPs, our provider number is S201500058.
• Social Workers: This program has been approved for 12 Social Work Continuing Education hours for relicensure, in accordance with 258 CMR. NASW-MA Chapter CE Approving Program, Authorization Number D91572.
• Licensed Mental Health Counselors: This program has been approved by MaMHCA/MCEAP for 12 CEs.
• Nursing, Occupational Therapy, Speech Therapy, Other: A certificate of attendance will be provided for 12 units which can be submitted to the corresponding professional organization for consideration.

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Review the course instructor’s bios on our website:

is the Director of Training Services for Think:Kids. She contributes to the program’s strategy and leadership, oversees the quality of our training services, and leads our training team. Before her current role, Heather supported organizations and schools in learning and implementing Collaborative Problem Solving as a Think:Kids Trainer and Consultant. Heather has been practicing Collaborative Problem Solving professionally since 2009, becoming Certified in 2013.

Prior to her positions with Think:Kids, Heather began her career in Early Intervention, providing support and education to families parenting young children with special needs. After earning her Master’s in Social Work, Heather was a Behavior Specialist in the McMinnville, Oregon, public school district. In this role, Heather provided support and intervention to students with social, emotional, and behavior-related disabilities. She also delivered professional development to school staff to support their understanding of the needs of this population and trauma-informed practices in schools.

In addition to her work with Think:Kids, Heather maintains an outpatient private practice incorporating animal-assisted therapy (equine therapy) for children, teens, and their families.

Heather earned her BS in Human Development from Wheelock College with a concentration in Early Childhood Special Education. She holds a Master’s in Social Work from the University of New Hampshire. She is Licensed in Social Work in the state of Oregon.

, is a Certified Trainer and Consultant at Think Kids. In this role, she trains and coaches various audiences across settings, including teachers, mental health professionals, counselors, and parents.

Tyrena began her Collaborative Problem Solving journey when she and her former colleagues sought a therapeutic model for use in a partial hospital setting. Through the Think:Kids/Kraft Foundation Racial Diversity Fellowship, Tyrena continued to advance her expertise in the CPS approach, becoming a Certified Trainer in the model.

Outside of her work with Think:Kids, Tyrena is the Director of Customer Success at a behavioral health technology company. As the Director of Customer Success, she supports healthcare systems’ implementation of measurement-based and collaborative care. Prior to this role, she served as a Director for a child advocacy center in Western MA. Tyrena’s professional experience has included providing clinical services through her community in many capacities. Her areas of expertise include working with children and families, victims of trauma, youth who have experienced exploitation, trauma-informed care, and training and consultation. In addition, she currently holds an adjunct professor position at Westfield State in the MSW program. She has over 10 years of experience teaching various college courses in western Massachusetts and is the co-author of Implementing Measurement-Based Care in a Youth Partial Hospital Setting: Leveraging Feedback for Sustainability.

Tyrena holds a Bachelor’s degree in Psychology and a Master’s in Social Work. She is currently a Licensed Independent Clinical Social Worker in Massachusetts.

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Please contact us at [email protected] or +1-617-643-6030 with any questions or concerns. One Bowdoin Square, Boston, MA 02114. www.ThinkKids.org

Note: The content of this course was last updated in March 2024.

Event Venue

Online