About this Event
About the Course:
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included
If you would like weekend training sessions, kindly reach out to us at for availability and scheduling.
Course Overview
This Calgary course helps professionals develop a more collaborative approach to conversations involving motivation, performance, or behavioral change. Participants learn how to explore individual perspectives while avoiding communication approaches that may increase resistance.
The workshop builds practical skills in listening, questioning, affirming, reflecting, and guiding conversations constructively. Interactive scenarios provide opportunities to practice MI techniques across different professional contexts. Participants finish by creating a practical action plan for applying MI skills consistently.
Key Takeaways
- Strengthen conversations involving motivation and change.
- Use OARS techniques to improve communication quality.
- Handle resistance without damaging rapport.
- Apply MI across everyday professional situations.
- Track progress through a practical personal action plan.
Target Audience
Professionals in healthcare, mental health, HR, management, social work, education, coaching, customer service, and sales.
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In-House Session
Calgary organizations can arrange this in-house Motivational Interviewing workshop to develop team capabilities in coaching, engagement, constructive conversations, and behavior-change communication
📧 Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1: Introduction to Motivational Interviewing
Info: • Examine MI principles and collaborative communication
• Understand motivation and ambivalence in professional relationships
• Identify common engagement challenges
• Icebreaker Exercise
Module 2: Core MI Communication Techniques
Info: • Develop confidence with OARS techniques
• Improve active listening and empathetic communication
• Manage resistance through appropriate responses
• Activity
Module 3: Understanding Motivation and Behavior Change
Info: • Explore internal and external motivational drivers
• Recognize varying levels of readiness for change
• Connect goals with values and expected results
• Case Study
Module 4: Applying MI in Professional Contexts
Info: • Adapt MI strategies to different professional fields
• Conduct more effective coaching and feedback conversations
• Help individuals reach self-directed decisions
• Role Play
Module 5: Overcoming Resistance and Objections
Info: • Identify reluctance early
• Reposition objections as opportunities for engagement
• Sustain trust during difficult professional discussions
• Scenario Exercise
Module 6: Integrating MI into Daily Practice
Info: • Embed MI techniques into everyday workflows
• Improve cooperation across multidisciplinary teams
• Support stronger engagement, adherence, and performance
• Simulation Exercise
Module 7: Personal MI Action Plan
Info: • Create a structured plan for continued MI application
• Set measurable targets and review outcomes
• Establish habits for ongoing skill improvement
• Action Plan Presentation
Event venue & nearby stays
Regus – AB, Calgary – McDougall, 639 5 Ave SW, Suite 2500, Calgary, Canada
Concerts, fests, parties, meetups — all the happenings, one place.