About this Event
Welcome to the Regional User Group event! Join us for a meeting for water/wastewater professionals to gather together, exchange ideas, and learn new approaches to optimizing their operations. We have now added Rio (the latest water information management system) to the program. The new destination for water professionals seeking exclusive training, networking, and support. While still delivering all the WIMS content you love, the new format delivers opportunities to discover how the connected world of instrument, data, and process optimization can help you solve your biggest challenges.
Don't miss this chance to connect with fellow users in your region and share insights on all things related to RUGs.
Mark your calendars and get ready for a fun and informative gathering. We can't wait to see you there!
Agenda
🕑: 08:30 AM - 09:00 AM
Registration & Refreshments
Info: Come join us for some coffee, juice and breakfast pastries. Get to know your host and visitors.
🕑: 09:00 AM - 09:15 AM
Welcome & Introductions
Info: The AQI team will introduce themselves and ask the audience to do so also. We will ask each participant to express what they want to get out today.
🕑: 09:15 AM - 09:35 PM
Differences between WIMS, Rio and Premier
Info: A presentation detailing the different offerings will be provided, along with the 2026-2027 Road Map for products. Questions are encouraged. We will have access to live WIMS and Rio working environments if needed.
🕑: 09:35 AM - 09:55 AM
Presentations by Special AQI team members - CSM, PS or CS
Info: This portion of the day will include getting to know your AQI support team and their specific functions within AQI better. Your Customer Support Manager, Professional Services Team member or Customer Support Team member may be present. Learn more about our Customer Support Portal and Aquatic Academy. Again, questions are encouraged by the audience.
🕑: 09:55 AM - 10:15 AM
Tech Break
🕑: 10:15 AM - 10:45 AM
Customer Presentations
Info: Host will deliver first User presentation of the day. Any topic is welcome and in any format.
🕑: 10:45 AM - 11:15 AM
Customer Presentations
Info: Another customer will deliver next User presentation of the day. Any topic is welcome and in any format.
🕑: 11:15 AM - 11:45 AM
Customer Presentation or AQI Fill In With Round Robin Questions for AQI team
Info: A third user will deliver the next topic of the day. Any topic is welcome and in any format. If a third presenter isn't available, the AQI team will open it up for customer questions and go where these questions direct us.... WIMS, Rio, LabCal, JobCal, Sample Manger, Process Manager.
🕑: 11:45 AM - 12:30 AM
Lunch is Provided
🕑: 12:30 PM - 01:30 PM
Specific Training on any topic that was Pre-Requested (WIMS or Rio)
Info: Examples: Data Entry Sheets, Reporting, Dashboards or LabCal/Sample Manager, Graphing
🕑: 01:30 PM - 02:00 AM
What’s new at AQI - Process Manager (It’s All About the Data: Digital Twin)
Info: A Digital Twin is an intelligent, virtual replica of a wastewater treatment plant that mirrors every aspect of its physical operations in real time. By seamlessly integrating data from labs, sensors, and operations, it creates a rich, dynamic simulation of the plant’s processes. This powerful digital replica allows operators to explore “what-if” scenarios, predict future outcomes, identify potential issues before they arise, and optimize performance. Wastewater facilities are under pressure. Rising chemical and energy costs, process upsets, and ongoing staff shortages make it harder than ever to maintain efficient operations. Without access to required data, operators are unable to fully understand or optimize their treatment processes to stay compliant and avoid cost overruns.
🕑: 02:00 PM - 02:30 PM
Questions, Wrap Up and Survey Questionnaire
Info: Feedback from the audience on did we deliver, what was valuable and what wasn't. What would you like to see next time. Request the audience to take our survey on Certification Classes being offered at Regional User Events. Participation encouraged.
Event venue & nearby stays
920 Fournier St, 920 Fournier Street, Fort Worth, United States
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