About this Event
STRIVE WISDOM | EVENT LEARNING BRIEF
Critical Thinking & Problem-Solving at Work
San Jose, California, USA
01 | The Session At A Glance
Location: San Jose, California, USA
Duration: 1 Full Day – 8 Hours
Delivery: Instructor-led classroom training
Format: In person classroom training / Virtual Session
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Enjoy Complimentary Refreshments (Beverages, Lunch, and Snacks are included)
02 | Why This Session?
Professionals regularly encounter workplace challenges that require careful analysis, sound judgement, and practical decision-making. These challenges may involve incomplete information, competing priorities, operational constraints, or several possible solutions.
This session explores critical thinking, logical reasoning, root cause analysis, and structured problem-solving. Participants will examine how to evaluate evidence, question assumptions, compare alternatives, and communicate reasoned recommendations.
03 | What You Can Take Into Your Work
- Identify workplace problems and distinguish underlying causes from visible symptoms.
- Evaluate information, evidence, assumptions, and alternative explanations.
- Apply structured problem-solving methods to workplace challenges.
- Compare possible solutions against objectives, risks, and practical constraints.
- Recognise potential consequences and uncertainties before making decisions.
- Develop clear, evidence-based recommendations for professional situations.
04 | Is This Session For You?
Managers and Department Heads: Assess operational challenges, compare possible responses, and make reasoned decisions about team priorities.
Team Leaders and Supervisors: Identify issues affecting team performance and consider practical ways to address them.
Project and Programme Managers: Evaluate project constraints, investigate problems, and assess risks when planning next steps.
Business and Operations Professionals: Apply structured analysis to process issues, daily responsibilities, and operational decisions.
Technology and Data Professionals: Investigate technical or analytical problems, evaluate available evidence, and compare possible solutions.
Early-Career Professionals: Develop foundational skills in logical reasoning, problem analysis, and professional judgement.
05 | The Strive Wisdom Approach
Practical: Explore common workplace problems and structured techniques for analysing situations and identifying possible responses.
Human-Centred: Consider different perspectives, ask relevant questions, and communicate reasoning respectfully.
Responsible: Evaluate available evidence, recognise uncertainty, and consider the potential consequences of decisions.
Workflow-Oriented: Connect problem-solving methods with everyday responsibilities, operational processes, project constraints, and workplace decisions.
Applied: Practise critical thinking and solution evaluation through guided activities and realistic workplace scenarios.
06 | From Individual Learning To Team Practice
Participants will practise analysing workplace challenges, evaluating evidence, identifying root causes, and comparing possible solutions. Activities will focus on logical reasoning, risk awareness, constructive discussion, and informed decision-making.
In-House Session
Want to train your entire team?
Strive Wisdom offers tailored in-house sessions using relevant workplace examples and practical activities aligned with your organisation’s workflows, responsibilities, and problem-solving needs.
Agenda
The Seven Practical Areas
Module 1: Foundations of Critical Thinking
Info: • Understand the role of critical thinking in workplace problem-solving.
• Distinguish facts, opinions, assumptions, and interpretations.
• Recognise how logical reasoning supports professional judgement.
• Icebreaker
Module 2: Identifying and Defining Problems
Info: • Define problems clearly before exploring possible solutions.
• Distinguish underlying causes from visible symptoms.
• Identify relevant information, constraints, and objectives.
• Case Study
Module 3: Logical Reasoning and Evidence Evaluation
Info: • Examine information for relevance and reliability.
• Identify assumptions and gaps in reasoning.
• Draw conclusions supported by available evidence.
• Workshop Exercise
Module 4: Root Cause Analysis
Info: • Investigate factors contributing to workplace problems.
• Apply structured questioning to explore underlying causes.
• Distinguish immediate issues from contributing factors.
• Hands-On Activity
Module 5: Generating and Evaluating Solutions
Info: • Develop alternative responses to clearly defined problems.
• Compare solutions against objectives and practical constraints.
• Consider the potential benefits and limitations of each option.
• Group Discussion
Module 6: Risk Assessment and Decision-Making
Info: • Identify potential risks and consequences associated with different options.
• Evaluate alternatives using available evidence and agreed criteria.
• Make reasoned decisions while recognising uncertainty.
• Simulation
Module 7: Applying Problem-Solving at Work
Info: • Apply structured methods to realistic workplace challenges.
• Communicate findings and recommendations clearly.
• Identify follow-up actions for reviewing decisions and outcomes.
• Role Play
Event venue & nearby stays
Regus - CA, San Jose - 84 S First Street, 84 South First Street, 3rd Floor, San Jose, United States
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