About this Event
Critical Incident Management Team Training
When crisis strikes, does your team know exactly what to do?
This practical 3-hour face-to-face training equips your Critical Incident Management Team with the core skills, frameworks, and confidence required to manage critical incidents effectively. Designed to be highly interactive and scenario-based, this session ensures participants can apply structured approaches under pressure, not just understand them.
What You Walk Away With:
By the end of this session, your team will be able to:
- Establish and operate an effective command room during a crisis
- Understand and perform key Critical Incident Management Team roles
- Conduct structured impact and issues assessments
- Apply critical incident management techniques in real-time
- Manage information using visual management tools
- Develop clear and effective communications strategies
What's Included:
- Interactive Training
- Understanding resilience phases and how emergency management, business continuity, and critical incident management integrate
- Using your Critical Incident Management Plan effectively
- Clarifying team roles and responsibilities during a crisis
- Practical techniques for impact and issues assessment
- Information management using visual boards
- Assessing impacts to critical business functions
- Determining appropriate response and recovery strategies
- Scenario-based activities embedded throughout the session to reinforce learning and build confidence in applying tools and frameworks
Ideal for:
- School Business Administrators, Emergency Response Coordinators, Facility Managers, Risk and Compliance Managers, Senior Leadership Teams, and Deputy Principals/Principals.
Critical incidents demand clarity, structure, and confident decision-making. This training builds the foundational capability your team needs to respond effectively when it matters most.
If the session timing doesn’t work for your school, please contact us at to discuss alternative options.
*Please note that a minimum of four attendees is required for each session to proceed as scheduled. If there are insufficient registrations, we will work with registered participants to either reschedule the session to an alternative date or, where suitable, offer the session virtually.
Build your Organisation's Emergency Preparedness with Bounce Biitz
Bounce Readiness recognises that building a resilient school environment requires more than just planning, it requires equipping staff with the confidence and capability to respond effectively. To support schools in embedding emergency preparedness across all levels, Bounce offers a suite of flexible, scalable digital solutions through Bounce Biitz, a purpose-built platform for emergency management, critical incident management and business continuity.
These tools are designed to be accessible anytime, anywhere, making it easier for schools to meet compliance requirements, onboard new staff, and maintain a consistent standard of preparedness across diverse teams and campuses.
For a full list of digital products and scalable, cost-effective solutions to train your team, visit: Digital Products | Bounce Biitz – Bounce Readiness.
Some of our most popular digital solutions are:
DIY Templates
Elevate your organisation’s emergency preparedness with our professionally crafted DIY templates, designed to empower you to effortlessly create custom, compliant, and practical emergency documents.
- DIY Create your own Emergency Response Plan (ERP)
- DIY Create your own Critical Incident Management (CIMP)
- DIY Create your own Business Continuity Plan (BCP)
- DIY Evacuation Diagram
- DIY How to develop a Personal Emergency Evacuation Plan (PEEP)
- DIY Establishing Assembly Areas
- DIY Evacuation and Lockdown drill pack
eLearning Courses
Boost your organisation’s resilience with our comprehensive eLearning courses in Emergency Management, Incident Management, and Business Continuity Planning—designed to equip you and your team with the skills to keep your people safe.
- First Attack Fire Fighting Training
- Warden Training
- Staff Emergency Awareness Training
- Call Taker Training
- Chief Warden/Management ECO Training
These digital solutions are ideal for onboarding new staff, refreshing existing knowledge, and embedding a culture of safety and preparedness across your school - all while supporting compliance and operational resilience.
Event venue & nearby stays
Brisbane Boys' College, Kensington Terrace, Toowong, Australia
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