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At Contact Centre Expo 2026, taking place at ExCeL London on 18–19 November 2026 at Excel London, everything you need to stay ahead in the fast moving world of contact centres is brought together under one roof.As the industry continues to evolve - driven by rising customer expectations, AI-powered automation, omnichannel communication, and the need for more efficient, data-led operations - this is where professionals come to navigate what’s next.
As Europe’s leading event dedicated to the sector, it connects you with thousands of peers, industry-leading suppliers, and cutting-edge technologies shaping the future of customer contact. From expert-led seminars and panel discussions to live product demonstrations and hands-on solutions, the event offers a unique opportunity to explore the latest innovations, gain practical insights, and benchmark your operations against the very best in the industry.
Whether you’re looking to enhance agent performance, streamline operations, or future-proof your contact centre strategy, this is where ideas turn into action.
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Event venue
ExCel, E16 1XL London, United Kingdom, Barking, United Kingdom
Tickets
Concerts, fests, parties, meetups — all the happenings, one place.