About this Event
Providers often find themselves face‑to‑face with clients who become overwhelmed, agitated, or escalated — and knowing how to respond can make all the difference. This training offers a practical, accessible introduction to understanding how symptoms of various mental health disorders may contribute to emotional outbursts, impulsive reactions, or aggressive behavior. Participants will explore what factors increase the likelihood of escalation and learn de-escalation strategies that promote safety, rapport, and calm. The session emphasizes real‑world application, helping providers strengthen their confidence and skill in navigating challenging interactions while maintaining professionalism and compassion.
Event venue & nearby stays
342 N San Fernando Rd, 342 North San Fernando Road, Los Angeles, United States