About this Event
About the Course:
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included
If you would like weekend training sessions, kindly reach out to us at for availability and scheduling.
Course Overview
This Vancouver workshop focuses on using Motivational Interviewing to create meaningful, respectful, and solution-oriented professional conversations. Participants learn to recognize different levels of motivation and respond appropriately to ambivalence and resistance.
The training develops practical communication skills that encourage individuals to identify their own reasons for change. Interactive learning activities help translate MI concepts into realistic professional situations. Participants finish with a personalized framework for continuing to strengthen their MI practice.
Key Takeaways
- Communicate with greater empathy and active listening.
- Recognize ambivalence and readiness for change more effectively.
- Encourage individuals to identify their own motivations.
- Navigate objections while maintaining positive professional relationships.
- Turn MI concepts into repeatable workplace communication practices
Target Audience
Healthcare professionals, HR teams, managers, social workers, educators, counselors, coaches, customer service professionals, and sales professionals.
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In-House Session
Vancouver organizations can host this in-house MI training for teams seeking stronger communication, engagement, coaching, and behavior-change capabilities. The program can incorporate relevant workplace situations.
📧 Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1: Introduction to Motivational Interviewing
Info: • Explore MI foundations and collaborative dialogue
• Examine motivation and ambivalence in professional settings
• Recognize factors that can limit engagement
• Icebreaker Exercise
Module 2: Core MI Communication Techniques
Info: • Practice OARS communication techniques
• Develop stronger listening and empathy skills
• Learn constructive responses to resistance
• Activity
Module 3: Understanding Motivation and Behavior Change
Info: • Compare internal and external motivation
• Assess readiness for change across individuals and teams
• Align personal goals with values and outcomes
• Case Study
Module 4: Applying MI in Professional Contexts
Info: • Tailor MI for healthcare, HR, education, social work, and sales
• Strengthen coaching, feedback, and counseling discussions
• Encourage self-motivated choices and decisions
• Role Play
Module 5: Overcoming Resistance and Objections
Info: • Identify reluctance without escalating tension
• Turn objections into opportunities for dialogue
• Maintain professional trust during difficult exchanges
• Scenario Exercise
Module 6: Integrating MI into Daily Practice
Info: • Build MI techniques into routine professional interactions
• Work effectively with multidisciplinary teams
• Apply MI to engagement, adherence, and performance
• Simulation Exercise
Module 7: Personal MI Action Plan
Info: • Design an individual MI implementation plan
• Establish measurable development targets
• Create a commitment to continuous improvement
• Action Plan Presentation
Event venue & nearby stays
BC, Vancouver - Pacific Centre, 701 West Georgia Street, Suite 1500, Vancouver, British Columbia, Canada
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