About this Event
This is a fast-paced, practical session led by Destination Cleveland experts with a combined 48 years of experience in hospitality and tourism. Employees will gain insider knowledge on what to see, do and experience in Cleveland and practice a simple framework for delivering strong, memorable visitor interactions. Plus, it's a chance to connect with other visitor-facing hospitality & tourism staff across Cleveland.
WHERE: Jerry Sue Thornton Center | 2500 E. 22nd St., Cleveland, OH 44115
WHEN: Monday, Oct. 26 | 9 a.m.–12 p.m.
PARKING: Free on-site parking
FOOD: Complimentary light breakfast, beverages and snacks
ATTIRE: Business casual
Event venue & nearby stays
Jerry Sue Thornton Center, 2500 East 22nd Street, Cleveland, United States