Beyond the Drill: Elevating Dental Success Through Communication & Care

Join two of Australia’s most experienced private practice dentists for a transformative one-day seminar designed to help you grow your practice and delight your patients. With over 70 years of combined experience, Dr Mark Hassed and Dr David Moffet know what it takes to succeed in dentistry — and now they’re sharing their proven strategies with you.

Dr Hassed will show you how to explain treatment in ways patients quickly understand and accept, while Dr Moffet will reveal the secrets of exceptional customer service that keep patients loyal and attract new ones. Together, they’ll equip you with practical tools to boost case acceptance, enhance patient satisfaction, and drive sustainable growth.

Held at the prestigious RACV Club, Bourke Street, Melbourne, this full-day seminar (9:00am–5:00pm) includes interactive sessions and comprehensive workbooks to help you capture insights and apply them immediately in your practice.

Don’t miss this opportunity to elevate your communication, refine your service, and take your dental practice to the next level.

Info: An overview of The Ultimate Patient Experience focussing deeply on the simple steps of the two “forgotten" building blocks that dramatically improve patient retention.

Info: The ten steps of creating your perfect Ultimate Handover that ensures that your patients not only make and keep their appointments, but that they also want to bring every appointment they have forward.

Info: Gaining trust, raising patient awareness of problems, analysing the situation, diagnosing comprehensively.

Info: The one-minute case presentation - powerful, concise and low stress, avoiding common errors, presenting full-mouth cases.

Event Venue & Nearby Stays

RACV City Club, 501 Bourke Street, Melbourne, Australia

Concerts, fests, parties, meetups - all the happenings, one place.

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