About this Event
Be Ready… To Manage Performance and Conduct
Managing performance and conduct issues can feel uncomfortable. As a result, problems are often avoided, conversations are delayed and concerns are allowed to become more serious than they need to be.
With significant employment changes approaching, employers need managers who can recognise problems early, hold effective conversations and take appropriate action with confidence.
This practical three-hour masterclass will help business owners and managers understand the difference between performance and conduct issues, choose the right approach and manage situations fairly and consistently.
The session will cover:
- Recognising the difference between performance, capability and conduct
- Addressing concerns before they escalate
- Preparing for and holding difficult conversations
- Setting clear expectations and measurable standards
- Giving constructive feedback that supports improvement
- Managing informal performance and conduct discussions
- Understanding when a formal process may be required
- Keeping appropriate records and documentation
- Avoiding common management mistakes
- Building managers’ confidence to take action
This is not simply a session about policies and procedures. It will give managers a practical framework for dealing with real workplace situations, helping them act sooner, communicate more clearly and make better decisions.
You will receive:
- Three hours of practical guidance from experienced HR professionals
- Real-life examples and opportunities for discussion
- A Be Ready workbook and practical resources
- Tools to help structure performance and conduct conversations
- Clear actions to improve management confidence and consistency
Who should attend?
This masterclass is ideal for business owners, directors, managers and anyone responsible for managing employees, addressing concerns or making decisions about performance and conduct.
Do not allow an avoidable issue to become a serious problem.
Address concerns. Have the conversation. Take confident action. Be Ready.
Date: Wednesday 11 November 2026
Time: 9.30 am–12.30 pm
Venue: Langtons House, Billet Lane, Hornchurch, Essex RM11 1XJ
Price: £125 plus VAT
Event venue & nearby stays
Langtons House, Billet Lane, Hornchurch, United Kingdom
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