About this Event
ABOUT THIS EVENT
Let AI do the desk work. You lead your team at the Gemba.
Most people leaders spend about 7 hours a day at the desk on emails, reports and data entry, and only 1 hour in the Gemba, where the real value is created. Teams end up firefighting alone, and Safety, Quality, Delivery and Cost move in the wrong direction.
This full-day, hands-on workshop flips the day. You will first lean your own day, separating value, required work and waste. Then you will build four AI agents that take over the routine desk work, so you can spend your time on mission critical work in the Gemba, giving your team the right 5M + 1E as a servant leader.
Delivered by QCDMS Consultants in collaboration with OACETT.
Your 4 AI agents
- Coordination: emails, follow-ups, meeting actions and proposals
- Creativity: posts, slides, images and Kaizen wall charts
- Clarity: data, calculations, research and document review
- Coaching: 5 Whys, A3s, Kaizen plans and Leader Standard Work
What you will learn
- How to lean your own day: value, required work and waste at the desk
- How to build and use four AI agents on your real work, with no coding
- How to use AI safely: the agent drafts, the leader checks and decides
- How to plan your future day: 1 hour at the desk, 7 hours in the Gemba
How the day runs
- Lots of hands-on exercises on your own real tasks
- Live demos of each agent, start to finish
- Real case studies from manufacturing, energy and public service
- Plenty of time for questions and one-to-one help
- Everything taught has already been applied in real work
What you take home
- Your own four AI agents, set up and tested
- CJ’s personal prompt library and the session case studies
- The Lean Your Day worksheet and a 30-day plan
- Certificate of Completion
Who should attend
People leaders at every level: supervisors, managers, engineers, project managers, team leads and business owners, from any sector. No technical background needed.
Agenda
8:00 – 8:30 AM · Arrival, registration and laptop setup
8:30 – 10:00 AM · Where does your day go? Lean your day
10:15 AM – 12:15 PM · Agent 1 Coordination · Agent 2 Creativity
12:15 – 1:00 PM · Lunch
1:00 – 3:00 PM · Agent 3 Clarity · Agent 4 Coaching
3:15 – 4:00 PM · Your future-state day in the Gemba
4:00 – 4:30 PM · Prompt library, reflection and certificates
IMPORTANT: Claude Pro required (US$20, cancel anytime)
Every participant must have Claude Pro active before the workshop. It costs US$20 for one month and is paid directly to Claude, not through this ticket. There is no contract: you can cancel anytime, even the day after the course.
How to get it:
- Sign up at claude.ai
- Go to claude.com/pricing and choose Pro
- Select monthly billing (US$20). Do not choose the annual option.
- Activate it by Saturday, 13 February 2027 so you can practise before the course.
What to bring
Your laptop with Claude Pro active, and one or two real desk tasks from your own week.
About the instructor
Charanjit Singh (CJ) Bawa is a Master Trainer and Business Improvement Coach with 30+ years of experience, an Authorized Training Partner (ATP) for PMI® and ASQ®, and Founder of QCDMS Consultants. Trained at Honda, he has trained and coached 2,500+ professionals across 120+ organizations. He runs his own business with these four AI agents every day and shares exactly how.
Contact: 416-571-8770 · [email protected] · www.qcdms.com
Event venue & nearby stays
Hampton Inn by Hilton Toronto Airport Corporate Centre, 5515 Eglinton Avenue West, Toronto, Canada
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