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Agentic AI for Non Technical Professionals for founders, managers, and operators who want to stop copy-pasting into ChatGPT and start designing AI systems that reason, decide, and act.Unlock the Power of Agentic AI – No Tech Background NeededThis masterclass teaches you “how to engineer reliability.” Agentic AI Masterclass is a hands-on, applied workshop designed for leaders who want to move beyond chatbots and build AI systems that can reason, route tasks, work with data, and operate reliably. You will learn how modern companies design agentic systems that act like a digital workforce—handling structured tasks across sales, support, operations, and internal processes—while remaining cost-efficient, auditable, and human-controlled. This workshop is not about hype, tools in isolation, or abstract theory. This is a hands-on masterclass designed to help you move beyond using AI as a chatbot, and start thinking in systems. Design AI systems with clear roles, step-by-step workflows, guardrails, and human-in-the-loop control. By the end of the workshop, participants leave with a new mental model, a clear agent design framework, and a practical system blueprint they can apply to real work.Workshop ModuleModule 1 — AI Foundations and Introduction to Agentic AIFrom Curious User to Confident OperatorThe starting point. What separates an AI agent from the ChatGPT tab you already have open, and why business leaders are treating this shift as the real one.Topics CoveredThe evolution from rule-based software to generative AI to autonomous agentsThe four defining traits of an agent: goal-direction, autonomy, memory, and tool useWhere most businesses actually are today, and where the frontier is movingLive demonstration of a working agent completing a multi-step taskSmall-group myth-busting on what agents can and cannot doWhat You'll Walk Away WithHow to explain agentic AI in plain language to your team, board, or clientsHow to spot the difference between a genuine agent and a repackaged chatbot in vendor pitchesModule 2 — How Agents Think, Plan, and ActThe internal loop that makes an agent work. Explained without code, using the analogy of briefing a smart new hire who has access to every tool in your company.Topics CoveredThe Perceive, Plan, Act, Reflect cycle with a visual walkthroughWhat "tools" means in practice: APIs, search, email, code execution, databasesShort-term versus long-term memory, and why context length matters for real workMulti-agent systems: what happens when agents start collaborating with each otherWhere agents succeed, where they struggle, and where a human must stay in the loopWhat You'll Walk Away WithHow to map one of your own real workflows onto the agent loopHow to identify the specific checkpoints where human judgement is non-negotiableModule 3 — Real-World Applications Across Six Business FunctionsThe most concrete session of the day. Real agentic AI use cases from Operations, Sales, HR, Finance, IT, and Marketing, with honest commentary on what already works and what is still hype.Topics CoveredOperations: KPI monitoring, anomaly detection, automated reportingSales and CRM: lead qualification, personalised outreach, pipeline hygieneHR: CV screening, interview scheduling, onboarding automationFinance, IT, and Marketing use cases with maturity levels for eachDepartment Sprint: a peer-reviewed team exercise to identify two use cases you could pilot in the next 12 monthsWhat You'll Walk Away WithHow to spot high-leverage agentic use cases inside your own functionHow to pressure-test a proposed use case before spending money or team time on itModule 4 — Opportunities, Risks, and the AI-Ready OperatorFrom Using AI Tools to Building Your Own SystemsTThe final session brings it together from a leadership perspective. The upside is real, but so are the failure modes, and this module gives you a framework for both.Topics CoveredThe augmentation mindset: AI as amplifier, not replacementReal risks: compounding automation errors, data privacy, bias, accountability gaps, and skill atrophy on teamsThe AI-Ready Operator Framework: goals, checkpoints, ethics, people, and changeIndividual Commitment Cards: one action and one open question, with a 30-day follow-upOpen Q&AWhat You'll Walk Away WithHow to evaluate any proposed AI use case using a simple decision frameworkHow to lead your team through the next 18 months without overhyping or under-deploying
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Event venue
IIM Calcutta Auditorium, C8W3+33R, Joka, Kolkata, West Bengal 700104, India
Tickets
INR 3499
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