About this Event
Join CAPAG for a timely conversation with David Kinzelman, Chief Customer Officer and SVP of Airport Operations at United Airlines, exploring how air travel has evolved since the COVID-19 pandemic. The discussion will examine operational shifts, changing customer expectations, workforce and airport challenges, and what lies ahead for the future of commercial aviation. Participants will gain insight into how one of the world’s largest airlines is adapting in a post-pandemic travel landscape.
Event Venue & Nearby Stays
Union League Club of Chicago, 65 W. Jackson Blvd., Chicago, United States
USD 40.00 to USD 55.00












